Gone
@eot.com
| reply to zeddlar
Re: so you don't like hns fap?
said by zeddlar  :(...) There are threads concerning phantom and duplicate downloads on all the Hughes subject forums I watch so it wont be long and they will have it fixed. (...) In reference to duplicate, phathom & other usage log reports:
HN usage log reports for a site id (customer) has no reason to be in consistent error. In short there is no reason for them to be screwing with accounting.
The problems should have been resolved instantly instead of utilizing the errors as a means for financial gain.
HN is one of the largest internet satellite providers, they claim a customer base of 350,000+.
Can you imagine how much bandwidth HN has_not_had_to_pay by putting customers into FAP mode & how many customers have been short changed for no access to bandwidth they paid for????
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zeddlar
join:2007-04-09
Jay, OK
 ·HughesNet Satellit..
| LOL, I just love it when peeps say hughes is doing this to make money. If you have a 15 meg cable connection and only happen to use half your alloted cable connection in a month do you only pay half your bill? I am telling you it would not matter if every single person on their system was Fapped out, the cost would be the same and it does nothing but hurt them. Like I said before, if you have a legitamate complaint take it to the BBB and with enough reports, hughes will be forced to take notice and fix the problem.
As far as there being no reason for them to screw with the usage logs, well would you rather they left it alone and have all of the free time added to your FAP bucket? This had to be fixed and I am not saying this is the problem, only GOD and Hughes knows what the problem is and maybe only GOD but I do know it only takes one bad string of code to mess up alot more than you bagained for and going back and finding that one peice of code is like finding a needle in a haystack only put in computer terms that haystack can sometimes be the size of a skyscraper.
With that said I totally agree that what is happening is not fair and it needs to be fixed but jumping in here and flaming peeps when they try to explain what may be happening is not going to get anything done but running knowledgeable peeps off from these forums so that peeps that have repairable problems are not finding help in here any more. There are a million reasons this could be happening half of which could be on the consumer end of things in some cases and being a buissness person myself I really doubt Hughes would risk losing more peeps to wildblue and the EVDO and fixed wireless world to just screw with you. Sooner or later they will get it fixed.
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HughesNet small buissness $99 package / AMC9,83west/990Mhz./.98 dish/2 watt radio/HN7000s modem/ 4 computers on a linksy's wired network |
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v8rail
join:2003-10-13
Ash Fork, AZ
·HughesNet Satellit..
edit:
August 4th, @11:45AM
| I have to agree with near all of your post.
said by zeddlar :... Hughes would risk losing more peeps to wildblue and the EVDO and fixed wireless world to just screw with you. IMHO the higher ups at Hughes don't know what is going on. I just think the workers at Hughes consumer grade devisions don't care (anymore). Hughes has a history of bad customer relationship, why should they do better with their low level workers?
And yes BBB works ....
..and something that worked great with one of my problems. When you can get a credit from billing department the problem gets fixed fast. over two weeks contacting every tier of support did not help, a lousy $20 credit has fixed it in 2 hours.
And KP, that problem I had was with speed. Maybe you should try to find the problem with Hughes first. The 24 hour fap did not correct speed. Also thank you to call me a moron, but there are people that bought bandwidth to use during the day. It' is great that you think your way is the only correct way to use the internet and all others are morons.
And second your head must be already in the sand, else you would have noticed that more then 1% have a real problem with hughes.
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Sprintcard to use Alltel REV A is on the way, DW7000 with .74 dish (soon to be a birdbath) on SM5 |
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CMoore2004
i r teh smarts
Premium
join:2003-02-06
Jonesville, MI
 ·Sprint Mobile Broa..
·HughesNet Satellit..
| reply to zeddlar
Your post also makes it apparent that you have no idea how they pay for bandwidth costs. Typically, the less they use, the less they pay. Remember, they buy their bandwidth, too.
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Sprint Mobile Broadband PX-500 | Windows XP MCE SP2 | Mobile AMD Athlon 64 4000+ | 1.5GB RAM | ATI Mobile Radeon X600 128MB | 120GB HDD |
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seeya
Premium
join:2007-06-02
Pahrump, NV
·HughesNet Satellit..
| reply to zeddlar
said by zeddlar :LOL, I just love it when peeps say hughes is doing this to make money. If you have a 15 meg cable connection and only happen to use half your allotted cable connection in a month do you only pay half your bill? . . . . To the best of my knowledge satellite transponders are commonly leased by time, (hour, week, month, year, etc.) not by bandwidth. While the data carried may be digital, the satellite transponder is an analog radio device and could care less how many bits it carrying at any one time. All it sees is a modulated carrier.
I would think that Hughes is no different than the broadcast industry where satellite time is rented or leased by intervals of time. It may well be that cable bandwidth is sold differently.
Like most of us here, I'm on this forum to learn too, so I'm open to other input.
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ben
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HN7000S | ProPlan | .74 | 127W 1270 |
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CMoore2004
i r teh smarts
Premium
join:2003-02-06
Jonesville, MI
·Sprint Mobile Broa..
·HughesNet Satellit..
| said by seeya :said by zeddlar :It may well be that cable bandwidth is sold differently. Correct. The cable industry owns its infrastructure.
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Sprint Mobile Broadband PX-500 | Windows XP MCE SP2 | Mobile AMD Athlon 64 4000+ | 1.5GB RAM | ATI Mobile Radeon X600 128MB | 120GB HDD |
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c150L
join:2004-06-30
New London, WI
edit:
August 4th, @01:56PM
| reply to v8rail
So let's compare WB and Hughes FAP.
At Hughes, with me CE plan, I get fapped at 200mb in any 24 hour period. Excede the 200mb in that 24 hour period and we can not use our internet for the next 24 hours.
24 hours x 30 days , I believe equals 6000mb for 30 days. 6000 mb combined, both up and down in 30 days.
And by the way, the freebee hours in the we hours of the morning (IMHO), probably has no bearing on (possibly) the majority of Hughes customers. I suspect it may mostly appease those that may have normally bogged down normal usage hours, with repeated huge D/Ls.
If I read WB fap policy right, the basic plan gives you 2300mb up and 7500 down. 9800mb for 30 days.
HN 6000mb
WB 9800mb
If I assume one does not uses his internet for 24 hours per day.
HN 2400 per 12 hour day.
WB 326 per 12 hour day.
HN 1200 per 6 hour day.
WB 326 per 6 hour day.
HN looks better at this point.
HN 200 per 1 hour day.
WB 326 per 1 hour day.
7/30/2007 3:00 4:00 26 0.00 ** 0.00
7/30/2007 4:00 5:00 34 0.00 ** 0.00
7/30/2007 5:00 6:00 32 0.00 ** 0.00
7/30/2007 16:00 17:00 40 0.66 No 4.03
7/30/2007 17:00 18:00 31 0.71 No 1.19
7/30/2007 18:00 19:00 60 2.40 No 0.19
7/30/2007 19:00 20:00 56 0.59 No 0.13
7/30/2007 20:00 21:00 57 0.92 No 0.18
7/30/2007 21:00 22:00 58 1.71 No 0.16
7/30/2007 22:00 23:00 60 1.39 No 1.84
7/30/2007 23:00 0:00 59 1.93 No 0.17
I just grabbed one of our average days from my last 30 usage page. 10.31 down, 7.89 up. 18.2mb total.
So, If we do our average daily usage at let's say 30mb/day, for 25 days in that month, we'd use 750 of our 9800 allowance with WB. This leaves us 9050mb to use wildly for 5 days of that 30 day period. If I take that 9050 and use it as I please, every other day, I believe every other day, I could squander 602mb. If I only squandered my spare MB once a week, I might have a blast evrey Saturday night with 2262.5mb.
Now that's all silly. My gripe with HNS is, I'm an average user of my HSN system. Likely a below average user of the bandwidth I'm paying for. Hughes' new fap system does nothing to take into account whether we are the cause of their limited/over sold bandwidth or not. No warnings or no considerations at all. I busted their 200mb limit and had to give up my expensive internet for 24 hours. (Besides that, there's no way I D/L that 171mb in that one hour last week.)In the mean time, they give wide open usage to large file downloaders EVERYDAY. Make concessions for those that D/L a lot of data (EVERYDAY?) and take away from the average user, whom MIGHT need their system once.
If I had WB, as I see it, I could never fap out. My last month usage with HNS (perhaps average for many HSN customers)was only 17% of what WB gives for a monthly allownace.
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Win 98 and Win 2K
DW6000 CE on AMC3 1290
Linksys BEFW11S4 |
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exsatuser
@gci.net
| reply to zeddlar
The thing you forget is that cable is less than half the cost. My cable modem registered 5000 megs over the past seven days, which amounts to about 700 megs per day for less than $40 a month and no FAP to worry about. Also, cable delivers extreme speeds (mine is one of the slower ones at 5000/256) compared to satellite. The only problem is cable, like DSL isn't everywhere. |
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Gone
@eot.com
| reply to zeddlar
said by zeddlar :(...) jumping in here and flaming peeps when they try to explain what may be happening is not going to get anything done but running knowledgeable peeps off from these forums (...) Your post indicates to me you think HN does not have any form of transmission limits for the lease time from their provider.
are saying i flamed someone?, if so please do point it out to me. |
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Gone
@eot.com
| reply to c150L
said by c150L :So let's compare WB and Hughes FAP. (...) I busted their 200mb limit and had to give up my expensive internet for 24 hours. (Besides that, there's no way I D/L that 171mb in that one hour last week.) (...) If I had WB, as I see it, I could never fap out. My last month usage with HNS (perhaps average for many HSN customers)was only 17% of what WB gives for a monthly allownace. at any rate, users can not actually compare the two policies because HN has elected not to address their usage accounting errors.
the figures you present are good indicators for an average user and thus it seems WB's policy is a much better deal. |
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hjriver
hjriver
join:2006-12-03
North, VA
| said by Gone :said by c150L :So let's compare WB and Hughes FAP. (...) I busted their 200mb limit and had to give up my expensive internet for 24 hours. (Besides that, there's no way I D/L that 171mb in that one hour last week.) (...) If I had WB, as I see it, I could never fap out. My last month usage with HNS (perhaps average for many HSN customers)was only 17% of what WB gives for a monthly allownace. at any rate, users can not actually compare the two policies because HN has elected not to address their usage accounting errors. the figures you present are good indicators for an average user and thus it seems WB's policy is a much better deal. If you really feel that way then why are you still on HN and posting here? I would think that you would be on WB and happy. 
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HN7000S/Satmex6/1190/0.78/pro-plus/Sig level: 65 |
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CMoore2004
i r teh smarts
Premium
join:2003-02-06
Jonesville, MI | Perhaps he's locked in a contract and signed up for the service before they changed the FAP? |
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hjriver
hjriver
join:2006-12-03
North, VA
| said by CMoore2004 :Perhaps he's locked in a contract and signed up for the service before they changed the FAP? If and when I get fed up it's gone...contract or no contract and the cost would not be the determining factor.
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HN7000S/Satmex6/1190/0.78/pro-plus/Sig level: 65 |
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c150L
join:2004-06-30
New London, WI
| reply to hjriver
I will likely post here, even after I leave HNS. (For real broadband, if/when it comes available. I still contribute to a Subaru message board and have not had a Sube for 4 years. They don't seem to mind.)
I will/would not sink in another $200-600 for install of yet another satellite ISP and yet another year+ contract.
This post was an attempt to compare one UFAP to another UFAP. From what I gather, WB FAP would be better for the average user than what HSN now has.
With HNS, it appears I used 23% of their allowance last month and I was FAPPED when I needed their service the most. At WB, my usage last month would have been aprox 17% of their allowance and it appears most likely, I could not be FAPPED at current/average monthly usage. With WB, in any one hour, if it were possible, I could have done a 7500mb D/L and still not have been fapped.
Wasn't this topic about not liking HNS FAP? So I compared... What's wrong with that?
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Win 98 and Win 2K DW6000 CE on AMC3 1290 Linksys BEFW11S4 |
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v8rail
join:2003-10-13
Ash Fork, AZ
·HughesNet Satellit..
| reply to hjriver
When you read it again you will see that he talks about the FAP policy. NOT THE COMPLETE SERVICE
IMHO WB FAP would also work better for me, but I do not go ahead and spend $$$ for another overall shitty service.
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Verizon Wireless Rev A, DW7000 with .74 dish (soon to be a birdbath) |
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c150L
join:2004-06-30
New London, WI
| reply to hjriver
said by hjriver :said by CMoore2004 :Perhaps he's locked in a contract and signed up for the service before they changed the FAP? If and when I get fed up it's gone...contract or no contract and the cost would not be the determining factor. No contract. 2+ years gone.
Must be nice to have those kinds of funds laying around. For some, HSN is a huge investment and likewise, a necessity.
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Win 98 and Win 2K DW6000 CE on AMC3 1290 Linksys BEFW11S4 |
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zeddlar
join:2007-04-09
Jay, OK
·HughesNet Satellit..
| reply to CMoore2004
Yes I do understand and I understand they are going to buy the bandwidth to cover their customers. LMAO they are not all going to get together in a pow wow once a month and draw 200 names out of a hat and say well we dont want to pay for these peeps bandwidth so lets just put the screws to em this month. They will alot so much bandwidth and likely by the year and not the month to more than cover their customer base and it will be relativly a constant amout from 1 period to the next unless they experiance a spike or large fall in customers. The bandwidth can be purchased by the month and even by the week actually but most companies I have heard of purchase it by the year or draw a several year contract in the case of more predictable markets.
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HughesNet small buissness $99 package / AMC9,83west/990Mhz./.98 dish/2 watt radio/HN7000s modem/ 4 computers on a linksy's wired network |
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CMoore2004
i r teh smarts
Premium
join:2003-02-06
Jonesville, MI
·Sprint Mobile Broa..
·HughesNet Satellit..
| I'm not part of the conspiracy theorist group that thinks HN is FAP'ing random people. I'm just saying that it does lower costs by quite a bit. I know a few datacenter owners that pay by the 95th percentile bandwidth usage.
I will say that with the new FAP, HughesNet wouldn't be the best choice if every other aspect of the service was the same except for the FAP. Many home customers will use most of their bandwidth just on the weekend, while they forfeit the 200MB/day they didn't use in the week. Two days of usage and getting FAP'ed for under 1GB of data wouldn't be a great deal to me.
I agree there are a lot of people here who don't contribute anything, but come here just to say if you don't like the service your opinion has no merit. There's also those that come here just to flame the service, while they may or may not have ever even used it. I try to keep my posts here informative and to the point.
I'm no longer a HughesNet user, but I have quite a bit of experience with them and think some of my knowledge may be helpful. I may not agree with all of the company's practices, but I try not to punish the users who need help for the poor business practices exhibited by HughesNet. I'd probably be better off in the networking forum, seeing as that's what I do.
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Sprint Mobile Broadband PX-500 | Windows XP MCE SP2 | Mobile AMD Athlon 64 4000+ | 1.5GB RAM | ATI Mobile Radeon X600 128MB | 120GB HDD |
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