Loker
Premium
join:2004-07-11
Fargo, ND
clubs:
| Meh...
This should not have happened and it should have been resolved quicker (which this report needs to be fixed because Comcast did remedy it.)
I hardly call it Comcast annoying other companies customers...it is one person out of god knows how many millions?
Like I said should not have happened in the beginning and once it did happen it should have been resolved without as much grief as this guy was given. Come on though don't be sensationalizing and changing the story by saying they never came to resolve it...
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"While preceding your entrance with a grenade is a good tactic inQuake, it can lead to problems if attempted at work." -- C Hacking |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| said by Loker  :I hardly call it Comcast annoying other companies customers...it is one person out of god knows how many millions? They did something annoying to my premises, as well. And never made it right. It took the assistance of an electrical contractor to semi-fix the problem. I still have a coil of Comcast drop waiting for the next Comcast truck I see in this neighborhood. I will toss it in the back of the guy's truck...
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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Homebrew1994
Betzwood Basement Brewery
join:2001-11-15
King Of Prussia, PA
1 edit | reply to Loker
said by Loker :This should not have happened and it should have been resolved quicker (which this report needs to be fixed because Comcast did remedy it.) I hardly call it Comcast annoying other companies customers...it is one person out of god knows how many millions? Like I said should not have happened in the beginning and once it did happen it should have been resolved without as much grief as this guy was given. Come on though don't be sensationalizing and changing the story by saying they never came to resolve it... The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast.
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My other cyber-pasttime, Where's George
Miserable Failure |
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phattieg
join:2001-04-29
Winter Park, FL
 ·Verizon Wireless B..
·Sprint Mobile Broa..
1 edit | I agree 100%. Comcast is up to 15 million subscribers (God knows how many, but I am not God), and somewhere in the US someone will have a problem. It's just a shame that each time, the hounds are waiting to sniff out a problem. What I'd like to know is the article mentions the use of a fiber optic cable, so who in the hell are they talking about, and why was a fiber optic cable being used? The article says "Comcast cut his line while installing a fiber optic cable for someone else living in the home". Comcast does not do home installations of fiber optics, so what fiber optic line were they installing, and why??? Something sounds a little fishy. Perhaps the tech was doing them a favor by installing the fiber line. Perhaps the customer had a fiber optic router and home network. In either case, the fiber should NOT have been IN the customers house in the first place if it belonged to Comcast. Am I the only one that caught that? This is not news, this is an "oops, I worked out in the sun all damn day and I accidentally cut this mans fiber line, sorry guy" type moment. Now if the tech was SLEEPING, or CREATED AN EXPLOSION WHEN HE RUPTURED A GAS LINE, then yes, that would be news. This is just a "slow news day" article. I submitted a picture and article of the new Motorola boxes that had removable security/cable card slots before they were even released to the public, as well as the Scientific Atlanta boxes into the "send your news here" link, and it never even got looked at, probably because Comcast actually bought the new boxes the FCC forced them to buy, which means they complied with the order. Of course when Verizon didn't comply, the news practically gave them a thumbs up for fighting the issue. This site is ass backwards sometimes, and I myself don't appreciate that. 
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SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. |
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MadMANN
Premium
join:2005-08-19
 ·Comcast
| reply to Homebrew1994
said by Homebrew1994 :The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast. True dat. There will never be a story about how many dozens of times that I have personally rolled on calls where DirecTv, Dish Network, or Verizon has outright vandalized Comcast property and customer lines during their professional installations.
I had one where a dish installer had cut the actual drop to the house right at the attachment and the customer knew he did it before he left. When the customer told him that his internet service wasn't working, the guy told him to "call Comcast", refusing to splice the cable back together, which would have taken all but 3 minutes of his time and at least gave him service back until we got there to replace it. When I got there, I not only repaired his internet service, but I also re-installed his video as well, as the customer had the Dish receivers packed in boxes with a shipping label before I even had him sign off on the job.
It happens everywhere, but because it happened when Comcast is in the wrong, it makes the front page here. Awesome journalism, folks!  |
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ashworth
join:2001-10-06
Pittsburgh, PA | reply to Homebrew1994
That's rich ! Smoke another .... |
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jamez818
please hold during the silence
join:2000-09-18
Sunland, CA
1 edit | reply to Homebrew1994
Madman, If it were a Telco doing it, you would hop right on it and defend them just like the cable co right???
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just whiners and complainers... |
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Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
 ·Time Warner VOIP
| reply to MadMANN
said by MadMANN :said by Homebrew1994 :The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast. True dat. There will never be a story about how many dozens of times that I have personally rolled on calls where DirecTv, Dish Network, or Verizon has outright vandalized Comcast property and customer lines during their professional installations. I had one where a dish installer had cut the actual drop to the house right at the attachment and the customer knew he did it before he left. When the customer told him that his internet service wasn't working, the guy told him to "call Comcast", refusing to splice the cable back together, which would have taken all but 3 minutes of his time and at least gave him service back until we got there to replace it. When I got there, I not only repaired his internet service, but I also re-installed his video as well, as the customer had the Dish receivers packed in boxes with a shipping label before I even had him sign off on the job. It happens everywhere, but because it happened when Comcast is in the wrong, it makes the front page here. Awesome journalism, folks! You think that is Bad TWC capped my Satellite
»Who is to pay For the Damage done to Wireing updated |
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NbWY1
join:2003-05-23
Columbia, MD
 ·Verizon FIOS
·Vonage
| reply to Homebrew1994
said by Homebrew1994 :The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast.
I have a clear bias against Comcast. |
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Homebrew1994
Betzwood Basement Brewery
join:2001-11-15
King Of Prussia, PA
| said by NbWY1 :said by Homebrew1994 :The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast. I have a clear bias against Comcast. Are you a customer, former customer or do you just not like them?
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My other cyber-pasttime, Where's George
Miserable Failure |
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MadMANN
Premium
join:2005-08-19
·Comcast
| reply to jamez818
said by jamez818 :Madman, If it were a Telco doing it, you would hop right on it and defend them just like the cable co right??? I am not defending Comcast. They screwed up.
What I AM saying is that the type of screw up that occurred happens probably every day somewhere in the country with every company of its type, whether telco, sat, or cable. However, the people who report the news here pick Comcast or TWC out of all of them to post about on the front page.
I remember when people were complaining that their flower gardens were being disturbed and destroyed by Verizon's contractors installing FiOS. The news team here decided to make a satire out of it, making fun of those people who were complaining. "FiOS destroyed my Geraniums" (HAHA). The mood of the story was that these people shouldn't whine because such things are part of progress.
But, if Comcast cuts limbs off of a tree while working in the right-of-way while maintaining or upgrading their plant, there would be no humor implanted anywhere. "Comcast destroyed my yard and cut down my trees!" (No HAHA).
Verizon took over 5 days to repair my phone service and I have 2 small kids with no cell service at my home. I posted about it in the forums, so why didn't the DSLR news people report it? Because it wasn't news. That stuff happens everywhere all of the time with all different types of services. Plus, it wasn't Comcast. |
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Tim2
Premium
join:2006-06-19
| said by MadMANN :But, if Comcast cuts limbs off of a tree while working in the right-of-way while maintaining or upgrading their plant, there would be no humor implanted anywhere. "Comcast destroyed my yard and cut down my trees!" (No HAHA). Get serious... if Comcast cut a tree limb, the headline here would be, "Comcast deforesting America -- could they be the cause of global warming?" |
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phattieg
join:2001-04-29
Winter Park, FL
·Verizon Wireless B..
·Sprint Mobile Broa..
| reply to jamez818
said by jamez818 :Madman, If it were a Telco doing it, you would hop right on it and defend them just like the cable co right??? I know I would. When something is not right, it's just not right. You can't say this site is "un-biased" about Comcast. They keep hitting the front page over stuff that EVERY cable provider has issues with. This article is NOTHING NEW to ANY provider. When they wrote the article about Verizon defying the whole "cable card" box thing, they never said "tisk tisk tisk". The same crap happens to the telco's too. Remember when the news article mentioned that they contractors for Verizon kept hitting gas lines in South Florida while installing FiOS. Whatever happened to that, did they get fined? No one will ever know. The only reason it hit the front page it because they were required by the city to HALT ALL ACTIVITIES until they could figure out how to dig a hole. Lord knows what else they've done wrong, because this site is too busy with their nose up Comcast's ass. I want to know what else is going on in the world, not just with Comcast.
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SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. |
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Loker
Premium
join:2004-07-11
Fargo, ND
clubs:
| reply to Tim2
said by Tim2 :said by MadMANN :But, if Comcast cuts limbs off of a tree while working in the right-of-way while maintaining or upgrading their plant, there would be no humor implanted anywhere. "Comcast destroyed my yard and cut down my trees!" (No HAHA). Get serious... if Comcast cut a tree limb, the headline here would be, "Comcast deforesting America -- could they be the cause of global warming?" I got a laugh out of that one...
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"While preceding your entrance with a grenade is a good tactic inQuake, it can lead to problems if attempted at work." -- C Hacking |
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MadMANN
Premium
join:2005-08-19
·Comcast
| reply to phattieg
said by phattieg :What I'd like to know is the article mentions the use of a fiber optic cable, so who in the hell are they talking about, and why was a fiber optic cable being used? The article says "Comcast cut his line while installing a fiber optic cable for someone else living in the home". Comcast does not do home installations of fiber optics, so what fiber optic line were they installing, and why??? That IS of interest to me as well. This "news" story focuses so much on the screw-up, when the real story is that someone is claiming that Comcast is installing fiber into a home!
If the people who post these news stories really had the public's interest in mind in terms of broadband news, they would have hit that piece of the story a little harder. But they're absolutely NOT biased here, are they? How ridiculous for us to even think of that accusation!
Maybe tomorrow I'll contribute my own piece about how I put my boots on after my first cup of coffee in the morning. That would be about as informative as this story. |
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MadMANN
Premium
join:2005-08-19
·Comcast
| reply to ashworth
said by ashworth :That's rich ! Smoke another .... Looks like you beat him to it. |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to MadMANN
The "fiber" point was the first thing that stood out in my view. I had to re-read the story a few times to make sure that comcast didn't "cut their fiber line.."
You know, it's funny. ANYTIME someone or something makes it big, everyone wants a piece of it or to bash it, or to tear it down.
Jealousy is an ugly color around here.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to MadMANN
I skimmed the article, but I get enough from what others are saying already.
The way it goes, if Comcast or Time Warner, AT&T - WHOMEVER, cuts someone service, it's the the person who cut or damaged the 'what ever' to fix it anyway. If the Speakeasy line was damaged by comcast, the Speakeasy subscriber should have called Speakeasy to repair the damage and SE would have gone after comcast, if they felt like it.
Providers damage each other's lines all the time. However, unless it's obvious tampering, its just part of doing business.
There have been times where techs, who know what they are doing, will fix their own damage.. it happens.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." |
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fiberguy
My views are my own.
Premium
join:2005-05-20 | reply to Tim2
Too funny... but don't you think the headline would have read "comcast responsible for global warming?"  |
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bmn
? ? ?
Premium,ExMod 2003-06
join:2001-03-15
hiatus
| reply to fiberguy
said by fiberguy :You know, it's funny. ANYTIME someone or something makes it big, everyone wants a piece of it or to bash it, or to tear it down. Jealousy is an ugly color around here. Yeah, I think that explains this whole story... People are jealous. Easy way to just dismiss it.
Seriously, perhaps the reason "fiber" even appeared is because some numb skull didn't know what he was talking about and just said fiber instead of coax ? I've met some pretty clueless contractors, etc. Or maybe it was the landlord who doesn't know fibre optics from his daily fiber capsules...
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Prove it...
Save the Internet Time (NTP) service, use the pool. |
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