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MadMANN
Premium
join:2005-08-19
 ·Comcast
| Re: Meh... said by Homebrew1994  :The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast. True dat. There will never be a story about how many dozens of times that I have personally rolled on calls where DirecTv, Dish Network, or Verizon has outright vandalized Comcast property and customer lines during their professional installations.
I had one where a dish installer had cut the actual drop to the house right at the attachment and the customer knew he did it before he left. When the customer told him that his internet service wasn't working, the guy told him to "call Comcast", refusing to splice the cable back together, which would have taken all but 3 minutes of his time and at least gave him service back until we got there to replace it. When I got there, I not only repaired his internet service, but I also re-installed his video as well, as the customer had the Dish receivers packed in boxes with a shipping label before I even had him sign off on the job.
It happens everywhere, but because it happened when Comcast is in the wrong, it makes the front page here. Awesome journalism, folks!  | |
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Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
·RoadRunner Cable
·Time Warner Cable
 ·Time Warner VOIP
| Re: Meh... said by MadMANN :said by Homebrew1994 :The report will not be fixed because it is obvious that the posters on this website and especially the people in charge of posting stories on the front page have a clear bias against Comcast. True dat. There will never be a story about how many dozens of times that I have personally rolled on calls where DirecTv, Dish Network, or Verizon has outright vandalized Comcast property and customer lines during their professional installations. I had one where a dish installer had cut the actual drop to the house right at the attachment and the customer knew he did it before he left. When the customer told him that his internet service wasn't working, the guy told him to "call Comcast", refusing to splice the cable back together, which would have taken all but 3 minutes of his time and at least gave him service back until we got there to replace it. When I got there, I not only repaired his internet service, but I also re-installed his video as well, as the customer had the Dish receivers packed in boxes with a shipping label before I even had him sign off on the job. It happens everywhere, but because it happened when Comcast is in the wrong, it makes the front page here. Awesome journalism, folks! You think that is Bad TWC capped my Satellite
»Who is to pay For the Damage done to Wireing updated | |
| fiberguy
My views are my own.
Premium
join:2005-05-20
| I skimmed the article, but I get enough from what others are saying already.
The way it goes, if Comcast or Time Warner, AT&T - WHOMEVER, cuts someone service, it's the the person who cut or damaged the 'what ever' to fix it anyway. If the Speakeasy line was damaged by comcast, the Speakeasy subscriber should have called Speakeasy to repair the damage and SE would have gone after comcast, if they felt like it.
Providers damage each other's lines all the time. However, unless it's obvious tampering, its just part of doing business.
There have been times where techs, who know what they are doing, will fix their own damage.. it happens.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." | |
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