bobblebum
@myvzw.com
| Truth
I have been a Verizon DSL customer since it first rolled out in Philadelphia over 10 years ago. I have had my issues with them over the years, mainly when things go wrong having to deal with tech support who always walks me through trouble shooting steps only to come to the answer I told them when I first called, it is a problem on their end usually with the wiring outside somewhere or at the CO.
I'm currently sitting now without DSL, waiting for the people at Verizon tech support to fix my DSL which has been down 7 days now. I have talked to managers, I have called NY executive office and still no internet.
I have had issues all week dealing with my ebay transactions and lost 10-15 ebay auctions I was watching because I have internet access ready at my hands.
I will probably be an ex Verizon customer as soon as I research other options, preferrably non DSL because it's all Verizon underneath. I might have to move to Comcast although I dislike them. But Verizon is leaving me with no choice. |
