SR_USER
join:2005-05-21
Fairfax, VA
| SunRocket Sold Mailing Info!! I have reason to believe that SR sold our addresses because I just received an ad in the mail from Vonage today. I know it was SR that did it because my account had both my name and my wife's name on it and they mispelled her name. Vonage spelled it exactly how SR did! None of the ads usually come with my name and my wife's name both on it. Until now, I have never received an ad from Vonage. Anyone also receive a letter in the mail from Vonage? | |
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 Kabe
join:2007-07-19
Cincinnati, OH | Re: SunRocket Sold Mailing Info!! Yep. And promptly filed accordingly. | |
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Kabe
join:2007-07-19
Cincinnati, OH | They must have sold them. Look at the URL on the offer card. | |
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 | SR_USER
join:2005-05-21
Fairfax, VA | Re: SunRocket Sold Mailing Info!! Yeah, I'm 100% positive they did. How does Vonage know I am a former SunRocket customer? The URL is www.vonage.com/sunrocket2 | |
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| | Kabe
join:2007-07-19
Cincinnati, OH | Re: SunRocket Sold Mailing Info!! I'm surprised it wasn't from Lisa Hook. | |
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| | dpete5
join:2007-07-25
Salt Lake City, UT | I have to agree!!!!
My Sunrocket account started with my wifes name and it was mispelled bad and the Vonage mailer came the way our Sunrocket bill was all done out exactly......
JACKA$$ES | |
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Bluethunder
Thunder PC
join:1999-12-05
Duncan, SC | I just got one today also. It is quite apparent the addresses were sold, as mine even mentions being a Sunrocket subscriber. | |
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robbbbbbb
@comcast.net | I got the vonage mailing as well. | |
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dcurrey
Premium
join:2004-06-29 | I got one also. I haven't been with Sunrocket since May 2006. Looks like Sherwood will do anything for a buck. | |
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| B
Premium,MVM
join:2000-10-28 | Re: SunRocket Sold Mailing Info!! ... as will Vonage. 
(Or most any business, I imagine.)
Freakin' spammers.
-- B
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In a realm outside causality and function | |
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matsalla
join:2001-08-01
Castle Rock, CO | This seems like the same thing Sherwood Schwartz Partners did with us to Teleblender. Do we have any recourse against Sherwood for violating Sunrocket's Privacy Policy? | |
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| aliphus
join:2007-07-25 | Re: SunRocket Sold Mailing Info!! Yeah I got that today too. Haven't taken a good look at it yet. But when I saw SR written in there somewhere, I figured that's what happened. | |
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| | Kabe
join:2007-07-19
Cincinnati, OH | Re: SunRocket Sold Mailing Info!! Perhaps the more pertinent questions is "what does Sherwood's privacy policy say?" | |
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laserjobs
Premium
join:2004-05-02
Las Vegas, NV
 ·Cox HSI
1 edit | Re: SunRocket Sold Mailing Info!! said by Kabe  :Perhaps the more pertinent questions is "what does Sherwood's privacy policy say?" We never agreed to Sherwood's privacy policy. Is this theft of personal information by Sherwood Partners? Would Sherwood Partners not have to abide by the Privacy Policy the customers agreed to?
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Vote for Ron Paul in the Republican Primaries | |
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| | | | Kabe
join:2007-07-19
Cincinnati, OH | Re: SunRocket Sold Mailing Info!! Exactly! | |
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| | | | | Kabe
join:2007-07-19
Cincinnati, OH | Re: SunRocket Sold Mailing Info!! So what about this? Must be that auto password change-spam forwarding option they forgot to tell us about. Any attorney out there care to comment? | |
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laserjobs
Premium
join:2004-05-02
Las Vegas, NV
·Cox HSI
| Collection and Use of Information
SunRocket collects and uses personally identifiable information - such as name, e-mail address, and credit card information - for billing and provisioning of service, to solve problems associated with service, and to inform customers and prospective customers of new SunRocket products or services that will better meet their needs. SunRocket may also collect such information from prospective customers through promotional campaigns it may occasionally conduct. SunRocket may share such information with business partners to ensure the successful provisioning and operation of its services and to facilitate the marketing of SunRocket products and services. However, SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes. In addition, any customer who wishes not to receive information about new or different SunRocket products or services may decline to receive such offers.
»www.sunrocket.com/privacy/
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Vote for Ron Paul in the Republican Primaries | |
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justin
Australian
join:1999-05-28
Brooklyn, NY | Re: SunRocket Sold Mailing Info!! All bets are off if a company goes broke. Customer lists are probably considered saleable assets just like furniture. | |
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| DMS1
join:2005-04-06
Carrollton, TX
| said by laserjobs :However, SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes. The key bit here has to be the last four words. If a company can no longer provide you with the service you need and they pass your information on to another company that could provide that service, then is this defined as an "unrelated marketing purpose"? I suspect not. Many people would be happy to hear about alternative service providers, especially those with special offers. | |
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| | Lawmage
join:2007-07-17
 ·ViaTalk
1 edit | Re: SunRocket Sold Mailing Info!! said by DMS1 :said by laserjobs :However, SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes. The key bit here has to be the last four words. If a company can no longer provide you with the service you need and they pass your information on to another company that could provide that service, then is this defined as an "unrelated marketing purpose"? I suspect not. Many people would be happy to hear about alternative service providers, especially those with special offers. Since whether or not they violated their TOS depends on definitions, you'll need to look at that sentence in context.
"...and to facilitate the marketing of SunRocket products and services. However, SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes"
The "unrelated marketing" is referring to marketing that is unrelated to "Sunrocket products and services". SR *has* no products and services at this time and Vonage is clearly not a SR product. | |
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rocky76
join:2004-07-15
Wayland, MA | got one too. looks very sketchy and was totally not expecting such spam. i don't mind spam, but I am afraid they maybe doing other dubious things. | |
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blondecollector
@verizon.net | Re: SunRocket Sold Mailing Info!! Just a comment, when I heard that SunRocket sold us out I cancelled the credit card that they had for billing. Seemed like the thing to do???? | |
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VictorWI
join:2003-05-30
Greendale, WI | Sheesh, it's a Vonage mailing. Like we don't get those every week anyway.  | |
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| SR_USER
join:2005-05-21
Fairfax, VA | Re: SunRocket Sold Mailing Info!! Any lawyers here? | |
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RockyBB
Premium
join:2005-01-31
Longmont, CO | you might try upgrading your keyboards to one with a "delete" button. works wonders. | |
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| SR_USER
join:2005-05-21
Fairfax, VA | Re: SunRocket Sold Mailing Info!! whats that supposed to mean? | |
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B
Premium,MVM
join:2000-10-28
1 edit | Just in case it was news to anyone, "privacy policies" don't actually.... mean anything... there's no repercussion, as far as I know, for violating one. It just means they're scumbags.
Spamming, on the other hand, at least has some tiny baby legal teeth against it...
-- B
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In a realm outside causality and function | |
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| | B
Premium,MVM
join:2000-10-28
| Re: SunRocket Sold Mailing Info!! said by elvey :said by B :Just in case it was news to anyone, "privacy policies" don't actually.... mean anything... there's no repercussion, as far as I know, for violating one. It just means they're scumbags. You are misinformed. There are legal consequences - expecially if the violation/breach is not disclosed - see » www.eplaw.us/data/RisingDuty.pdfIANAL, but the author is. And he represents me. Yeah, "LawMage" said as much back on Page 2, citing the Toysmart case. Still, that case rested in part on child protection. I see your link (I only read the Google cached version to avoid possible PDF infection) centers mostly on security breaches rather than violations by the provider itself, but they do get into privacy policy issues about page 24 or so.
It's good to see violators are held accountable in a few circumstances, although it does seem to center more around "false advertising" than any real, accountable set of rules for abiding customer privacy or adhering to a "privacy policy" -- whatever that actually is. In other words, the "privacy policy" isn't necessarily any more meaningful or enforceable than a banner on the web site reading "we have the shiniest equipment". It seems to be treated as merely another form of published ad or promise. So I hope that's enough. Thanks for the link...
-- B
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In a realm outside causality and function | |
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ImSeeker
join:2007-07-27
Leawood, KS | Mine wasn't an email spam, it was a physical mailbox spam. | |
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Dougohio2
Premium
join:2006-12-28
Toledo, OH | Re: SunRocket Sold Mailing Info!! I got one in the physical mailbox (Snal Mail ) woopee 2 free months I will pass on Vonage | |
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EPROM
join:2007-07-28
| I was reading the post and just had to go check my mailbox. I got one too! I also belong to the sold to any bidder club also.
Now I only wonder how many others they sold the info to, maybe it was a going out business sale. Hooker needed cash for that long awaited trip.  | |
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Lawmage
join:2007-07-17
·ViaTalk
| This is not legal advice, I am a lawyer, but not *your* lawyer. For discussion purposes only.
Customer lists are NOT normally considered a salable asset in a bankruptcy when there is a privacy policy against selling them. (See FTC v. Toysmart.com, LLC, and Toysmart.com, Inc. (District of Massachusetts) (Civil Action No. 00-11341-RGS). Now I haven't looked at all the circumstances, so this might be one of the limited "allowable" sales, but I personally doubt it.
My suggestion to all of you is to do what I did and file a complaint on the FTC website:
»https://rn.ftc.gov/dod/wsolcq$.startup?Z···ODE=PU01 | |
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| | Lawmage
join:2007-07-17
·ViaTalk
1 edit | Re: SunRocket Sold Mailing Info!! Good question. Technically it's SR that's violating the agreement, but a) Sherwood is acting on their behalf and b) who in the hell knows who to get ahold of at SR. Obviously there is still *someone* making decisions.
Anyway, I put down Sherwood as the party I was complaining against but mentioned SR as the "product" as well as explaining the Sherwood was acting on SR's behalf.
You know, now that we know that SR is getting money from selling customers to TB, P8 and Vonage, it might be time for someone to reevaluate whether a class action might actually work. (No, I have no experience in the area). I've considered suing them on my own, but $90 in filing fees to attempt to recover $200 is not the best use of my money. | |
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abcxyz
@inebraska.com | United Airlines sold my contact info when they were in bankruptcy. I know because I had created an unique e-mail address that was only given to United Airlines. Never received any SPAM on that address until bankruptcy hit them. | |
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| Lawmage
join:2007-07-17
·ViaTalk
| Re: SunRocket Sold Mailing Info!! said by caddyroger :I cans see it now everyone wants Sr Tb and Sherwood to be sued. Monday 11am they get served that they are getting sued and decides that they can't afford the suit. They also says that they isn't making enough money and decides the hell with it we'll just shut down and file bankruptcy. 1 pm they turn off the power. Next every one will be here asking how can i save my number. I have no problems with TB. As they've stated, they are NOT SR. Any suit against SR would have ZERO impact on TB and their service. | |
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| | B
Premium,MVM
join:2000-10-28
| Re: SunRocket Sold Mailing Info!! Uh, no. They've stated a great many things, and many of those have proven to be lies. So I see no reasonable basis to believe that they are "NOT SR". I view that status as completely undetermined at this point.
-- B
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In a realm outside causality and function | |
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| | | Lawmage
join:2007-07-17
·ViaTalk
| Re: SunRocket Sold Mailing Info!! said by Cogdis :Lawmage, Thanks for posting here. I'd like to ask your opinion on another topic if I may. Several sunrocket users purchased Linksys adapters which they own. After sunrocket closed, Teleblend modified the password on the adapters. I'm of the opinion that since Teleblend is not Sunrocket, they didn't have a right to modify the adapters unless they recieved permission from the owners. I believe it's clearly Computer Tampering. However I'm obviously not a lawyer, so I'm curious what your take will be. I'm afraid that I don't know enough about that to make any comments on it. My suggestion to you is contact your state consumer protection department or state attorney general's office. | |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ | Privacy policies go out the window when the company tanks. | |
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beerdude
@rr.com | I received the same Vonage mailing today and suspect the same as you. | |
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| GoHardGoDeep
join:2007-07-18
Rio Rancho, NM
| Re: SunRocket Sold Mailing Info!! I doubt that Sunrocket actually sold the list to anyone. At this point, I would think Sunrocket would try to hold on to as many customers as they can once the Teleblend break off is done. That way the information is worth a lot more money than just direct mail.
This was probably an ex-employee trying to make a buck. | |
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