theman23
Premium
join:2004-06-17
San Francisco, CA
clubs: 
| [Connectivity] How and why does this happen?
Whenever I go to a webpage that uses Google maps, my internet dies. Just dies. Nothing works. Sites don't load, AIM doesn't work, I can't ping, nothing. Then, a minute or two after I close the web browser, it starts working again on its own. Nothing changes.
How can this happen? And why? |
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JahsDisciple
Living my life like it's golden
Premium
join:2007-07-07
Baltimore, MD
 ·Comcast
| some suggestions:
1. download latest java www.java.com
2. run your anti-spyware scan
3. post traceroute to maps.google.com
4. post ping results to maps.google.com
5. Try it again because i got there fine
*if all of that fails, try in safe mode w/networking to see if it's something on your pc |
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Gravy_Dave
join:2006-02-21
Sacramento, CA | reply to theman23
You sure no one put a block on those sites? |
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theman23
Premium
join:2004-06-17
San Francisco, CA
clubs:
| reply to theman23
Tracert:
Tracing route to maps.l.google.com [209.85.139.99]
over a maximum of 30 hops:
1 * * * Request timed out.
2 8 ms * 9 ms ge-1-2-ur01.sfgeary.ca.sfba.comcast.net [68.87.1
97.185]
3 9 ms * 8 ms te-9-1-ur02.sfgeary.ca.sfba.comcast.net [68.87.1
92.234]
4 9 ms 9 ms * te-9-3-ur01.sfpine.ca.sfba.comcast.net [68.87.19
2.238]
5 10 ms 10 ms * te-9-3-ur02.sfpine.ca.sfba.comcast.net [68.87.19
2.241]
6 11 ms 11 ms * te-9-3-ur02.oakland.ca.sfba.comcast.net [68.87.1
92.246]
7 8 ms * * te-9-1-ur01.oakland.ca.sfba.comcast.net [68.87.1
92.250]
8 8 ms 9 ms 10 ms 68.86.90.138
9 14 ms 20 ms 15 ms 68.86.85.77
10 15 ms 12 ms 14 ms COMCAST-IP.car2.SanJose1.Level3.net [4.79.43.134
]
11 13 ms 13 ms 14 ms te-4-3.car2.SanJose1.Level3.net [4.79.43.137]
12 20 ms 17 ms 17 ms vlan89.csw3.SanJose1.Level3.net [4.68.18.190]
13 13 ms 14 ms 18 ms ae-81-81.ebr1.SanJose1.Level3.net [4.69.134.201]
14 31 ms 35 ms 36 ms ae-3.ebr1.Seattle1.Level3.net [4.69.132.50]
15 33 ms 32 ms 32 ms ae-11-51.car1.Seattle1.Level3.net [4.68.105.2]
16 31 ms 33 ms 32 ms GOOGLE-INC.car1.Seattle1.Level3.net [4.79.104.74
]
17 33 ms 32 ms 28 ms 72.14.233.56
18 36 ms 37 ms 32 ms 72.14.233.52
19 40 ms 39 ms 38 ms 72.14.233.45
20 39 ms 36 ms 39 ms 209.85.250.63
21 49 ms 49 ms 44 ms 72.14.239.190
22 34 ms 37 ms 35 ms pr-in-f99.google.com [209.85.139.99]
Trace complete.
Ping:
Pinging maps.l.google.com [209.85.139.99] with 32 bytes of data:
Reply from 209.85.139.99: bytes=32 time=34ms TTL=235
Reply from 209.85.139.99: bytes=32 time=35ms TTL=235
Reply from 209.85.139.99: bytes=32 time=33ms TTL=235
Reply from 209.85.139.99: bytes=32 time=34ms TTL=235
Reply from 209.85.139.99: bytes=32 time=35ms TTL=235
Reply from 209.85.139.99: bytes=32 time=35ms TTL=235
Reply from 209.85.139.99: bytes=32 time=35ms TTL=235
Reply from 209.85.139.99: bytes=32 time=34ms TTL=235
Reply from 209.85.139.99: bytes=32 time=35ms TTL=235
Reply from 209.85.139.99: bytes=32 time=35ms TTL=235
Reply from 209.85.139.99: bytes=32 time=36ms TTL=235
Ping statistics for 209.85.139.99:
Packets: Sent = 11, Received = 11, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 36ms, Average = 34ms
No spyware detected, and no one could've put a block on the sites, I'm the administrator of the network at home. |
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JahsDisciple
Living my life like it's golden
Premium
join:2007-07-07
Baltimore, MD | trace and ping looks fine. try the rest of the things i suggested and safe mode w/networking if they dont work. |
|
Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ
clubs:
| reply to theman23
It's probably a problem with your browser and Java/AJAX with google maps.
If I were you, nuke all instances of Java Runtime on your computer, then go to »www.java.com/en/download/manual.jsp and grab the latest one.
What browser are you using? You could alternatively try a different one (Opera, Firefox, even Safari) and see whether that helps. You don't have to settle with just using one over the other, but this will narrow it down to either a problem with your browser or something greater.
--
"Some people never see the light till it shines thru bullet holes." -Bruce Cockburn
I'm testing Gmail's spam filters: Broadbandreports1@gmail.com
Spam: 12900+ messages currently using 406 MB. |
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theman23
Premium
join:2004-06-17
San Francisco, CA
clubs: | reply to theman23
I already have the latest version of Java according to that site. And this keeps happening with both Firefox and IE7. I'm running Vista Ultimate btw. |
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hpasian
join:2007-07-20
Friendswood, TX
2 edits | reply to theman23
Check your modem log for lost of sync errors. It may be that the high amount of packets google maps creates causes the modem or node to kick you off due to bad signal strength / quality. Post your modem signals and log so others can take a look (go to »192.168.100.1/ ).
Watch your modem lights the next time this happens. If don't see anything then try the modem logs at: »192.168.100.1/ . Look for recent time stamps, which are usually a good indicator of a modem reset / resync.
If the modem is not reseting then check your router (if you have one) and make sure your MTU and other settings are correct. I believe Vista has a flexible tcp/ip stack which shouldn't need any tweaks, so I doubt that is the source of your problems.
Just for diagnostics, run the line quality test at »/linequality and post your results.
Also, I don't believe google maps, microsoft live maps, or any other popular ajax site uses java. They all use javascript, which is a heck of alot more compatible then normal java (the one that runs on the sun java virtual machine). Java is not as widespread as it used to be simply because of the constant updates, slow loading, and overly restrictive security that requires expensive signing certificates.
Harrison |
|
Albuquerque guy
@comcast.net
| reply to theman23
said by theman23  :Whenever I go to a webpage that uses Google maps, my internet dies. Just dies. Nothing works. Sites don't load, AIM doesn't work, I can't ping, nothing. Then, a minute or two after I close the web browser, it starts working again on its own. Nothing changes. When you do your ping test, when this is occurring, are you doing it by IP address or by a hostname?
Its possible your problem is related to DNS. (Like my issue.) |
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theman23
Premium
join:2004-06-17
San Francisco, CA
clubs: | reply to theman23
Just figured out it's an issue with my router, not Comcast. I tried to go to my router's page while that happened and it wouldn't respond.
Can someone please move this to the Belkin router forum? My router is a Belkin F5D7230-4. Thanks. |
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