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Forums » US Telco Support » Verizon » Verizon Fiber Optics » XBOX 360 and FiOs(Actiontec M1424WR)
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« [northeast] Queens, NY fios  
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InternetFriend

@verizon.net

reply to AocLokk
Re: XBOX 360 and FiOs(Actiontec M1424WR)

I've been using the offical 360 Wireless adapter and MI424WR router together for about two months now and it's been working fine, so I'm a little confused by this thread. All I had to do was enter my WEP key into the 360 and forward ports UDP 88, UDP 3074 and TCP 3074 to it. The 360's NAT test returns "Open" which is ideal, and I have no problems playing on Live. I have some other issues with the MI424WR, but using it with Live isn't one of them.

It also sort of works using UPnP, but after noticing some intermittent lag I checked the router and found that even though automatic cleanup was enabled, the entire port forwarding table was filled with redundant Xbox entries. After cleaning that up and adding a static forwarding rule instead things worked fine.


ml0426

@verizon.net

reply to halolover
We were operating with no issues over Verizon dsl and a linksys WRT54g. After upgrading to fios, xbox 360 failed to make a wireless connection with the Actiontec M1424WR router w/coax. There is no problem using a wired connection so routing is not the issue. We do not have TV over fios. Verizon support was unable to resolve and only partly willing to try. The Actiontec M1424WR was swapped out but problem remained.

There seems to be a basic incompatability with the MS xbox 360 wireless adapter and the Actiontec M1424WR router that no one wants to step up and take responsibility for.

Has anyone have a successfully connected MS xbox 360 wireless adapter - Actiontec M1424WR/coax?


bloodlustscion

@hilton.com

 reply to AocLokk
So yea im quite confused at what InternetFriend said about how he got his to work... ive been pissed off at the fact that i supposedly got the best form of wireless internet out right now and i cant even connect my 360 to the router... is it that the router and the adapter are incompatible or is it that the router is not properly set up to support xbox live. Plz im deprived from playing R6V help me...


bloodlustscion

@hilton.com

Alright so my late night escapades concluded with me calling the verizon fios customer suport number and let me tell you its the first time i didnt a call center in india that cant speak english very well they were very helpful and told me that if you go to you router and log into it using the default ip 192.168.1.1 that there are settings in there were you forward your ports so that the xbox can access the router ... weird considering that when i asked the person that was instaling my fios he had no clue and said that it will work like any other if not better.. i hope this helps everyone out ... now i just have to wait for my comp to get back from being reformated to get on... cya


anonymous3

@verizon.com

there is an issue connecting wirelessly - there are other forums about it. Its an issue with your Actiontec Router - I work for Verizon in tech support and have had 4 or 5 calls similar to yours. I've called Actiontec's tech support and confirmed it to be an issue. Only option now is another wireless router (access point) or hardwired until they figure out the fix.

FyrFighter

join:2007-08-24
Denton, TX
I have had the same problem, i spent an hour and a half with tech support, last night. No help there. I opened the required ports (atleast i think i did it correctly) No change, am i correct that a wired connection will work for now?

flashcore

join:2007-01-23
Lutherville Timonium, MD


1 edit
reply to AocLokk
I did not have the same problem but i did have a similar problem with the actiontec router. The reason the wireless adapter wont connect has to do with the DHCP server on the router, frankly it is a piece of shit. I spent a week trying to get 2 wireless Compaq iPaq PDAs and a wireless print server to work with it and they all did the same thing. They do actually connect but they disconnect when they cant get an IP. As soon as I configured DHCP on my windows 2003 server and disabled the one on the actiontec they started working instantly. I have called actiontec about this but they refuse to admit that there DHCP server is to blame even tho I did all of the work to prove it. The only way this will get fixed is if they get off there ass and actually do some work to improve the thing or you buy a different router that actually works properly.

EDIT: I probably should add that I tried to get my devices working using the built in WAP and a d-link WAP (The d-link is NOT a router and does not do DHCP) and it did the same using both connections with or without WEP/WPA.

BlakeER

join:2005-04-09
Lewisville, TX

reply to AocLokk
I Spoke with a Fios tech who conference called with a Actiontec rep and they (Actiontec)say that the problem is being worked on. It should be fixed in a week. Actiontec is working on an update patch to fix the problem. The fios tech said he has received many calls about this issue.


brutus1335

@verizon.net
reply to AocLokk
"internet friend" what address did you specify for network device/computer when you opened the ports on the actiontec router.


InternetFriend

@verizon.net

I read a bit more after that last post and it seems I had an older hardware revision of the Actiontec router that doesn't have this issue. All I had to do was run a Connection Test on the 360, let it get an IP, then when making the forwarding rule choose the XBox's "new-host-#" entry.

I've since replaced the Actiontec with another router instead, which is what I'd honestly recommend doing rather than spending any more time troubleshooting the Actiontec.


Madden08Champ

@verizon.net

reply to BlakeER
I have the same exact verizon fios actiontec m1424WR problems. I tried forwarding ports...doesnt work. are they really fixing it in a week? that would be awesome.

When this all gets resolved, if any of u play madden 08 giv me ur gamertag if you wanna get wrecked...

jeptibbs75

join:2006-12-31

reply to ml0426
I had my xbox connected to a linksys WRT55AG with no issues. After fios install with new m1424wr I am no longer able to connect to xbox 360. From what I have read so far there is a firmware issue with one or the other pieces of hardware. You would think they would get this right! Why go with a product that doesn't work with a popular console.

jeptibbs75

join:2006-12-31
reply to BlakeER
GREAT! I would hate to have to go back to comcast for something silly like this.


Madden08Champ

@verizon.net
I doubt they will fix it. the guy who posted it either made it up, or they were just saying that to get the customers off their backs...theres no way they will fix it.

BlakeER

join:2005-04-09
Lewisville, TX
I did not make it up. I did speak to an Actiontec rep and he said I would take about a week. Why would I make that up. I am having the same problem as everybody else. I want it fixed just like you.


Madden08Champ

@verizon.net
Ok, I believe you. Can you give post the number for an actiontec rep? Maybe if we all call them up about it they will really try to fix it even harder.

ctdougster
Premium
join:2006-04-03
Newark, DE

Got this reply from actiontec today:

This is seen on MI424WR Rev C, if you do not have this exact one, wireless should work for your Xbox as is, but for the Rev C, a solution is being looked at by Verizon, Xbox & Actiontec. It is not resolved yet though.
"."


Madden08Champ

@verizon.net
I e-mailed actiontec, will forward their reply.


nedisonfire

@verizon.net

reply to AocLokk
I have the stock vz fios actiontec router and it wouldn't connect to my xbox 360 wirelessly. I plugged in my old linksys router from when i had comcast and it picked up all the signals and assigned ips and gateways but it did not allow a DNS server connection, on the xbox it read 0.0.0.0 and i had it set on auto. also when i bring up the router config screen, the ethernet connection to the router labeled it as a pc. is that a problem? if anyone can tell me how to make my linksys router get DNS signals and send it to an xbox that would be awesome. i have a linksys game adapter and the microsoft one, so i have open options. PLEASE HELP ME!!!


nedisonfire

@verizon.net
reply to halolover
Go onto the router and change the ip settings to static ip address, the disconnection might be because of an ip address switching
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