| TeleBlend Official Statement on Service Disruption TeleBlend Official Statement on Service Disruption
BUSINESS WIRE
Posted: 2007-08-08 16:30:29
OAKLAND, Calif.--(BUSINESS WIRE)----TeleBlend, a nationwide provider of broadband phone service, experienced a disruption of service for part of its customer base earlier this week. During the service disruption, the company inadvertently made public statements that incorrectly implied the outage was due to an issue with Global Crossing's network. TeleBlend would like to state definitively that the cause of the service disruption was in no way, shape or form due to any issue or outage with Global Crossing's network, which continues to serve customers with industry-leading performance and 99.999 percent service reliability.
We would also like to take this opportunity to let customers know we appreciate their patience during our service disruption and apologize for the inconvenience it has caused to their communications. By addressing and rectifying the cause of the service disruption we look forward to continuing to provide reliable broadband phone service that meets and exceeds customer expectations in the coming years.
About TeleBlend
TeleBlend, the business VoIP unit of Unified Communications Corp., offers nationwide broadband phone service to residential and small business customers. TeleBlend is offering former SunRocket customers a heavily discounted monthly subscription rate of $12.95 for the duration of their previous annual contract with SunRocket to help ease the transition for this user base. For more information on TeleBlend's offer for former SunRocket subscribers, visit »myTeleBlend.net/.
SpeakerBox CommunicationsLisa Throckmorton, 703-287-7803
© Business Wire 2006
08/08/2007 15:00 ET |
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| Teleblend just needs to pay the bills instead of blaming Global Crossing. Now Global Crossing is going to sue them out of existance for slander. Enjoy your Teleblend while it lasts.
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 joepwpbPremium
join:2000-12-15
West Palm Beach, FL | reply to SouthernMan
Great post SouthernMan!!!
Why not become a DSLReports member???
Joe P |
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Cogdis
join:2007-03-26
Floral Park, NY
1 edit | reply to laserjobs
We knew they didn't pay GC.
TWO DAYS...
Maybe they'll spend that money on lawyers to teach them what they can and can't do in the United States. |
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| reply to SouthernMan
Hehe Teleblend is getting what it deserves, I had a feeling it wasn't global crossings fault. And I guess GC found out Teleblend was putting blame on them and told them to stop. I forecast a lawsuit 
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 dmolaviPremium
join:2005-04-11
Sewell, NJ | reply to laserjobs
said by laserjobs:Teleblend just needs to pay the bills instead of blaming Global Crossing. Now Global Crossing is going to sue them out of existance for slander. Enjoy your Teleblend while it lasts. hehe...sad but true, probably. no wonder they yanked that ticket from their status page. dumbasses.
what is it with CxO/PR folks associated with TB and SR named "Lisa". I wonder if Throckmorton/Bickford/Hook is just one person (sounds like a law firm )
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| reply to SouthernMan
Don't start a company if you don't have the $$$$. |
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dmolaviPremium
join:2005-04-11
Sewell, NJ | said by zbestwun2001:Don't start a company if you don't have the $$$$ to defend yourself from libel suits. fixed it for ya (i'm doing a lot of that lately on here  hehe)
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joepwpbPremium
join:2000-12-15
West Palm Beach, FL | reply to Cogdis
said by Cogdis:We knew they didn't pay GC. what they can and can't do in the United States. Where in that article does it say the "they didn't pay"???
Get a grip!!!
Joe P |
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Cogdis
join:2007-03-26
Floral Park, NY | Joe,
What other POSSIBLE explanation is there?
Every GC customer could not receive calls, while level 3 ect were fine. Global crossing was up, the article just confirmed it. Why would they blame GC and then take it back?
Let me know if you have another theory... |
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joepwpbPremium
join:2000-12-15
West Palm Beach, FL | said by Cogdis:Joe, What other POSSIBLE explanation is there? Every GC customer could not receive calls, while level 3 ect were fine. Global crossing was up, the article just confirmed it. Why would they blame GC and then take it back? Let me know if you have another theory... If your statement was a theory then you should not have said, "We knew they didn't pay GC"
In my opinion, these type of inaccurate statements affect the credibility and the integrity of the forum.
Joe P |
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Cogdis
join:2007-03-26
Floral Park, NY | I'm sorry, that was a little misleading.
It's like the theory of evolution. It's not a fact (yet) but its pretty obvious.
It was a poor choice of words, but I said we "knew it" because many of us that looked at the symptoms knew that GC had no problems even prior to the article.
We knew that the only explanation was that TB was trying not to pay. |
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| reply to SouthernMan
So how long until Teleblend pulls the plug? After this whole fiasco I don't think they will have many of the original sign ups sticking around.
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 howiehSpringPremium,MVM
join:2000-08-06
Metuchen, NJ | Why would you think that the original subscribers won't stick around? Stuff happens and whatever caused the outage appears to be corrected. The service is just getting off the ground and some bumps are bound to occur. I didn't expect perfection when I signed up, if wanted something close to perfection I wouldn't be using voip.
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 MPScanPremium
join:2001-08-24
Boston, MA | reply to SouthernMan
said by SouthernMan :
...TeleBlend would like to state definitively that the cause of the service disruption was in no way, shape or form due to any issue or outage with Global Crossing's network, which continues to serve customers with industry-leading performance and 99.999 percent service reliability. LMFAO!!! Looks like Global Crossing took one look at the statement issued by TB and threatened to sue them up the ass.  |
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| reply to howieh
said by howieh:Why would you think that the original subscribers won't stick around? Stuff happens and whatever caused the outage appears to be corrected. The service is just getting off the ground and some bumps are bound to occur. I didn't expect perfection when I signed up, if wanted something close to perfection I wouldn't be using voip. Teleblend caught fire before they even got to the runway.
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guppy_fishPremium
join:2003-12-09
Lakeland, FL
kudos:1 Reviews:
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| said by laserjobs:said by howieh:Why would you think that the original subscribers won't stick around? Stuff happens and whatever caused the outage appears to be corrected. The service is just getting off the ground and some bumps are bound to occur. I didn't expect perfection when I signed up, if wanted something close to perfection I wouldn't be using voip. Teleblend caught fire before they even got to the runway. This Just In from TWWN ( TeleTubby World Wide News )
The "plane" was in the maintenance hanger down for the count with hoards airworthiness violations but VC's said screw the regulations and fly the pig anyways as the violations were against the "OLD company". When the tug came to pull the plane out of the hanger, the brakes were locked and started the fire so no flight that day until the bill were paid to get the plane OK to fly.
TWWN also reports passengers happily paid 15.99 to get new tickets for tomorrows promised maiden flight ... Updates at 11  |
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| reply to SouthernMan
Isn't Teleblend the same company as SunRocket? Their phone number is different by only 1 digit from the old SunRocket VoIP provider.
After getting burned by SunRocket myself, I'm not surprised by any misinformation this company (whatever they call themselves now) puts out. I'm doubt if many customers will stick around with these folks: "Fool me once, shame on you. Fool me twice, shame on me!" Thanks again to MasterCard for refunding the funds of swindled SunRocket subscribers. You guys rock! |
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»voipservices.tmcnet.com/feature/···sets.htm
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 RockyBBPremium
join:2005-01-31
Steamboat Springs, CO
1 edit | reply to joepwpb
said by joepwpb:In my opinion, these type of inaccurate statements affect the credibility and the integrity of the forum. sad to say, we passed that threshold more than a week ago. the foul language, the "what else could it be" allegations represented as fact without justification, and the bizarre rantings about class action lawsuits by unfrozen cavemen lawyers seem to have really brought this forum down to an unhealthy place. To me, both the SR and VT sub-forums really smell like Hobbes' "natural man."
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"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers." |
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