| Subject got my attention... and laugh.. I will completely agree with that statement... I have had (2) FIOS TV upgrades (Standard STB to HD STB) screwed up because I have two accounts with Verizon... and they cannot seem to get them combined. On both orders I had an appointment date and then they didn't show up... called in and they showed I had requested service... but no record of the order. Just found out this past week why... so yeah.. if their billing was as good as the service... we would all, with FIOS, be smooth sailing.
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