IusedtoworkforVZ
@rr.com
| Billing sucks
I used to work for Verizon, and I can say that their billing system does suck. I myself have(well had) the Fios service for about the last 6months. Never once did I get a bill for my internet in those 6months, and everytime I would check it online it showed that it had been payed. I even went as far as to call them and ask about this, they said that it was being paid for every month. So a few days ago they just cut me off for no reason at all.
And wont send me a bill to show how much I owe, they disabled my acct so I cant even check online to see what I owe.
Dont get me wrong I loved the service but their cust service/encore dept needs some work. |
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maxpower
join:2006-10-09
Providence, RI
| quote:
used to work for Verizon, and I can say that their billing system does suck. I myself have(well had) the Fios service for about the last 6months. Never once did I get a bill for my internet in those 6months, and everytime I would check it online it showed that it had been payed. I even went as far as to call them and ask about this, they said that it was being paid for every month. So a few days ago they just cut me off for no reason at all.
Did the service get cut off around the same time you stopped working for VZ? |
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