jeffnyc
join:2004-06-09
New York, NY | Can voicemails get confused when using Grandcentral?
You call a Grandcentral number and its forwarded say to your cell. Which pick up first cell's vm or gc's vm? |
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Gork
Ou812ic
join:2001-10-06
Juneau, AK
 ·GCI.net
 ·ACS Alaska
 ·net2phone
| I had this same question and found an answer somewhere on the GC site. You just need to make your cell phone outgoing voice mail message at least 15 seconds long. It seems to work perfectly.  |
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mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| I thought GC's VM kicks in @ the fourth ring and if your cellphone's VM is set to the 4th ring, then both will kick in with the VM from your cellphone will pick up empty voice. Can anyone confirm this?
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Mazi (UK Non-Geo Phone: +44-703-194-2574) |
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CampMaster
Rather Be Camp'n
Premium
join:2001-05-16
Trabuco Canyon, CA
·ViaTalk
·DSL EXTREME
| reply to jeffnyc
said by jeffnyc  :You call a Grandcentral number and its forwarded say to your cell. Which pick up first cell's vm or gc's vm? That is my question as well.
~CMT |
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tj008
join:2004-06-24
Cincinnati, OH
| reply to jeffnyc
I have my GC number pointed to two numbers. It seems as though GC controls the call. I get voicemail at GC but I do get a partial voicemail on my cell. very strange.
I guess it depends on your cell company and how much control they give you over number of rings etc on your voicemail.
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Cable. Voip cos: Paid- TAPs being played for SunRocket, VoicePulse; Free/PAYG- FWD, SIPphone, VoiceStick, FreeDigits, GrandCentral. |
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brontide
join:2007-07-12
Albany, NY | reply to jeffnyc
Unless your Cell VM has the ability to "receive" the call ( by pressing 1 ) GC will always get the VM for the call.
If you make your cell VM at least 15 seconds long you should not get strange or dummy VM on your cell phone. |
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Gork
Ou812ic
join:2001-10-06
Juneau, AK
·GCI.net
·ACS Alaska
·net2phone
| reply to jeffnyc
For anyone who doesn't believe posters advising them of the solution to this problem check it out for yourself at the GrandCentral FAQ page.
»www.grandcentral.com/support/faqs/
"How do I stop GrandCentral from leaving voicemail messages on my cell, home or work voicemail systems?"
"GrandCentral will disconnect a call from your forwarding numbers after it is answered if no action (pressing 1, 2, 3 or 4) has been taken within 15 seconds.
Therefore, to prevent the GrandCentral message from being recorded by your cell (or other) voicemail systems, all you have to do is record a voicemail greeting that is at least 15 seconds in length, before the beep. Most cellular systems add a number of seconds of instructions after your greeting, so your actual message length need not be more than 10 seconds." |
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