said by Whome :

Just in case someone is thinking that the post is from a union person trying to score points. They are correct, I was also at that meeting and I am not "Craft" (Union).

said by TScheisskopf :

If he is just looking to score points, then why is The State of Maryland grilling VZ? Could it be that they have a mountain of complaints from VZ customers, one that just grows with no sign of abatement? Could it be that these problems have started to negatively affect vital services?

I know that VZ's lack of interest in meeting agreements on upgrades and SLA's are an issue up here with the county emergency center. It's causing real problems, too.

Could it be that VZ has gone a bridge too far in its machinations to extract profits and pump up stock prices.

Could it be that you were at the same meeting, representing management who is making these decisions?

On edit: Why are the insights and expert opinions of the people who work with the infrastructure, every day, and intimately know the cause of the problems worthy of being discounted, because they are union workers? Would a random wino, from the street, have more credibility in your humble estimation?