Sorry, I left Verizon as they were overpriced. Verizon can kiss my lily white butt. I wonder why the Verizon wireless service is better priced and better quality?
As far as charges go, I filled a dispute with my credit card company (Chase). They refunded the prorated difference. They also assured me that the refund was a fixed refund, as they know that SunRocket has no intentions of honoring their contract.