Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV | reply to elpitufoex
Re: [Info] Outlet usage disconnects Modem
• Signals are OK.
• Speeds are OK.
• It is possible that the heat is driving the upstream out of spec; however, I don't think this is the case here.
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"You can observe a lot by watching". Yogi Berra |
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elpitufoex
join:2005-09-16
22190
2 edits | reply to Irish Shark
About Your Modem
This page provides the basic information about your cable modem.
Name
WebSTAR DPC2100
Modem Serial Number
200558366
Cable Modem MAC Address
00:11:e6:28:ca:5f
Hardware Version
2.0
Software Version
v2.0.2r1242
Receive Power Level
0.0 dBmV
Transmit Power Level
38.8 dBmV
Cable Modem Status
Operational
Ok, this is the info from that page and thanks so much.
As for the internet providor, We stopped calling them as 9/10 they say it is the pc and it needs to be reformatted or that I have a virus but that it is never thier line....
It doesnt matter if we have connected a new non used pc or several pcs to the line and gotten the same results. That is why I come here so often.  thanks.
Ok, that site did not ask me to log into anything, I have the correct info? 
PS today is one of our days with super heat outside. I will give you the results of the speed test today, looks ok i think.
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John116
Premium
join:2007-07-12
Valley Head, AL
| reply to Irish Shark
Just a few simple things you might do:
Perhaps the cable modem is getting too hot due to the warmer temperatures. Or, perhaps, the power-line voltage is lower than normal.
1. Is your cable modem sitting on top of your PC or another heat source?
2. If that is not an issue, try using a fan to cool the modem.
3. Do the lights dim if an appliance is turned on? Ask the electricity provider about the incoming voltage at your home. Has it changed recently due to extra demand on the system? |
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Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
| reply to elpitufoex
• As for the tweaks and the speed, that is all OK.
• Go to »192.168.100.1. The username is admin and the password is w2402. Post you signals.
• You have some high latency on your line and at your hop. It could be your problem or the ISPs (I see that you are in Mexico.) Ask your ISP to run a ping and line quality check and see what they have to say.
• As for the fan issue, that is not normal. Could be a grounding issue or a dozen other things. I would not not advise that you try to fix it yourself unless you are an electrician. I would ask the ISP to check the line coming into your house and make sure it is grounded properly. If that is not the issue, get an electrician to check it out.
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"You can observe a lot by watching". Yogi Berra |
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elpitufoex
join:2005-09-16
22190
1 edit | reply to elpitufoex
On a added note also, I just plugged in the fan and it did not disconnect me earlier and I thought yay! but then this evening I turned it off and .. no internet.
sure don't understand the common denominator between these two things. But sure appreciate the thoughts and ideas. |
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