AnonymousOne
Former Broadband Rep
join:2007-08-04
Salina, KS
| wow
Things can unfortunately happen with processing and shipping, but using that as the reason to cancel is well, I just wont say. I do agree that the c/s side of sounds like a bad deal being told several different things. You know, you could have asked for supervisor or someone else if you are not too confident in what you are being told. Not trying to bash the comp...but just wait, im sure something will happen with the cable provider as providers are not flawless...hope you at least give them a chance to fix the issue.
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Helpdesk |
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avaloncourt
join:2002-01-13
Meadville, PA
 ·Armstrong Zoom In..
 ·Windstream
| And, once again, this was about Windstream lying to me twice about their procedures. It was an outright lie, nothing else by more than one person. Apparently that's policy with Windstream. Why would I give them a chance to lie to me more about service issues once the service installation was complete?
As for my service with the cable company, apparently you missed the part where I've been using them for SIX YEARS and have never had an outage and they have ALWAYS delivered the speed they've advertised. Looking at the Windstream forum here it appears that even a small fraction of the advertised speed is a problem for them. |
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nfury8ing
join:2001-06-08
Jefferson, GA | reply to AnonymousOne
Yeah, like they've had over a year to fix the nighttime speed/latency issues and have yet to be able to?
No. Don't give them a chance, because it won't happen. Be glad you cancelled early. |
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