Ok I'm back on and the brick has been resurrected...
I downloaded the Upgrade Wizard and the latest (UK?) firmware at :»
www.thomson-broadband.co ··· ctID=514Then : Turn off the modem, keep the reset pressed, turn the modem back on, then after 15 seconds, release the reset.
Start the upgrade wizard, select downloaded firmware and complete the install. Now the PW is back to default, but this UK firmware won't allow the 0/35 setting needed in Canada, so I used the supplied CD to reconfigure the modem and it did the trick. Now I just wish I could find the original firmware, because the UK one is UGLY.
Thanks all.