rds24a
Teach Your Children
Premium
join:2000-12-13
Springboro, OH
clubs:
 ·RoadRunner Cable
| reply to Hall
Re: Time Warner Dayton Lineup Changes
It was about $11 more per month. I dropped to 1000 as part of a negotiated deal with the, uh, "procurement department" last year.
TWC's current pricing page no longer says that equipment is included in the higher tiers...only the DVR discount. I hate changing plans with them, I always get jipped out of something and then I get the "sorry, you can't go back to your old plan...it's not in the computer anymore" line.
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All hail JoePa |
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Hall
Premium,MVM
join:2000-04-28
Dayton, OH
 ·EarthLink
·AT&T Midwest
·Earthlink Cable Mo..
| Yeah, I noticed that later... It used to be that way though.
I've talked to many CSRs in the past and always complain about their policy of making any changes to your account will kick you off of your current pricing to the current pricing. They've heard the complaint many times and whether they pass it on, who knows, or does management not care. |
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RonS
Madm0nke
Premium
join:2000-06-19
Dayton, OH
| said by Hall  :They've heard the complaint many times and whether they pass it on, who knows, or does management not care. Remember my wife worked there for a short time. They could care less about anyone situation or complaint.
Time Warner > the customer
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3 out of 4 people make up 75% of the population. |
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