bighappyneil
join:2000-07-27
| reply to haplo2112
Re: A request to Charter Cable admin staff
Since the various worms/viruses are coming from computers located on charter's network I politely asked that Charter give a list of which IP's are dynamic (residential) so those that want to can block IP addresses that shouldn't be sending email anyway. Does Charter allow residential customers to run their own mail servers?
I am just trying to help those outside of Charter keep their networks from being abused by insecure computers on Charter's network.
Listing only the residential servers shouldn't effect those that are on a business/commercial IP address. |
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sm2016a
join:2004-03-02
Belleville, IL | I highly doubt charter is going to give you a list of these ips. Machines are compromised daily so they would have to update the list quite frequently and i doubt that would happen too. |
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defiant
Garbage in, garbage out
MVM
join:2000-09-04
Monroe, MI
1 edit | I don't think you're gonna find any admin that visits this forum that will submit any information over to a third-party without Corporate's approval, and I just don't see that happening either [Corporate's approval].
There already is an established method for reporting abuse by a Charter customer:
»www.charter.com/Visitors/Support···cleID=51 |
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bighappyneil
join:2000-07-27
| I am not asking for it myself. They can submit it to spamhaus, as many other domains have done. This isn't the first instance of requesting dynamic residential domains so that others can block a increasing problematic way of sending spam. Charter (and other large internet services) don't have the staff, time, budget to keep on top of the insecure boxes on their networks. This would reduce a lot of the time and hassle or at least it would keep the widespread blocking of their networks from happening due to the inaction of providers to police their own users. This would be a "win" in the P.R. department for Charter to have less people griping about all their insecure computers on their networks. sending out spam. All it takes is submitting data to spamhaus. Sadly, corporate insecurity and paranoia gets in the way. (along with the quest for the almighty $$$$$). I guess if Charter doesn't want to do this, unlike other networks then they are saying "deal with our customers insecure boxes" and "eat your spam/just hit delete". |
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defiant
Garbage in, garbage out
MVM
join:2000-09-04
Monroe, MI
| I was referring to Spamhaus (third-party).
You could try calling the corporate office during normal business hours and see if you can get in-touch with someone that would be receptive to your suggestion.
I guess what I'm trying to say is that requesting such action in this forum probably wasn't the best avenue since you probably won't find anyone here that is authorized to follow through on your suggestion. |
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bighappyneil
join:2000-07-27 | Oh, sorry about that one. I was trying the "easy" way and hoping someone had some "connections" to get something done. I actually thought about taking the official path of contact but I wanted to test the waters first. Thanks for the reply. |
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defiant
Garbage in, garbage out
MVM
join:2000-09-04
Monroe, MI
| No problem.
I totally see your point, but, it's my opinion that you'll probably have a better chance by going the route I suggested. Unless, of course, there's someone out there that has a better idea and has those high-reaching connections  |
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