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« insurance ?  
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ib50MbSoon
Formerly TwoKDialup
Premium
join:2002-06-07
Coloma, MI

1 edit
Cut 'em some slack

Installers are only human so they'll make occasional mistakes. If they were perfect, they'd be in management.
--
Meet Bill and Karolyn at www.theslowskys.com

moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

The problem is that a mistake was made and now they (Verizon) is trying to get out of paying for their mistake. Everyone knows mistakes happens but the issue is why won't Verizon fix this?

Instead of spending a couple thousand dollars on a repair, they will spend tens of thousands defending a lawsuit they have no business fighting.


Vertickle

join:2003-08-05
Madison, AL
·Knology

reply to ib50MbSoon
said by ib50MbSoon See Profile :

Installers are only human so they'll make occasional mistakes. If they were perfect, they'd be in management.
Well said!


jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
reply to ib50MbSoon
Just the opposite... The bad installer will be promoted to management.

Why promote a good installer?

HyPeRbAnD

join:2006-01-07
Stow, MA

reply to ib50MbSoon
said by ib50MbSoon See Profile :

If they were perfect, they'd be in management.
LOL -- Yeah I know they are human.


ncb1959

join:2001-11-20
Indianapolis, IN

reply to ib50MbSoon
said by ib50MbSoon See Profile :

Installers are only human so they'll make occasional mistakes. If they were perfect, they'd be in management.
Nope. They'd be customers.


cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN

reply to jjoshua
That's basically the theory behind the Dilbert Principal. The Dilbert Principal states that companies tend to systematically promote their least-competent employees to management (generally middle management), in order to limit the amount of damage that they're capable of doing.
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