 extreme50Formerly TwoKDialupPremium
join:2002-06-07
Coloma, MI
1 edit | Cut 'em some slack Installers are only human so they'll make occasional mistakes. If they were perfect, they'd be in management.
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Meet Bill and Karolyn at www.theslowskys.com |
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| The problem is that a mistake was made and now they (Verizon) is trying to get out of paying for their mistake. Everyone knows mistakes happens but the issue is why won't Verizon fix this?
Instead of spending a couple thousand dollars on a repair, they will spend tens of thousands defending a lawsuit they have no business fighting. |
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 Lark3poPremium
join:2003-08-05
Madison, AL
 ·Knology
| reply to extreme50
said by extreme50:Installers are only human so they'll make occasional mistakes. If they were perfect, they'd be in management. Well said!  |
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 jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:1 | reply to extreme50
Just the opposite... The bad installer will be promoted to management.
Why promote a good installer? |
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| reply to extreme50
said by extreme50: If they were perfect, they'd be in management. LOL -- Yeah I know they are human. |
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 ncb1959
join:2001-11-20
Indianapolis, IN | reply to extreme50
said by extreme50:Installers are only human so they'll make occasional mistakes. If they were perfect, they'd be in management. Nope. They'd be customers. |
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 cdruGo ColtsPremium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:5
 ·Frontier FiOS
| reply to jjoshua
That's basically the theory behind the Dilbert Principal. The Dilbert Principal states that companies tend to systematically promote their least-competent employees to management (generally middle management), in order to limit the amount of damage that they're capable of doing. |
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