US Telco Support > Verizon > Verizon FIOS TV > HD Pixellation Back (Again) in Philly

HD Pixellation Back (Again) in Philly

Unwrapped is currently showing on Food Network HD.

Answer: Yes.
Description: Horizontal line of blocks, right side of screen.

reply to JeepMatt
Both Food and HGTV HD have been like that since Sunday here

Jesus-
Here we go again.
I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same?? My ticket is DEDQ724573 if you want to reference it.

Looks like more Philly VHO problems.
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"ONE team - ONE city - ONE dream!!"

reply to JeepMatt
Jeep, I haven't had a chance to look, but if so this is great news !!!

They'll swap the offending board with the one that does NOT have the Picture Quality problems for the rest of the week, and we can have a nice week of excellent TV to watch for a change.
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We're Gonna Need A Bigger Boat !!

reply to JeepMatt

Sorry NoPing.

Are you guys seeing it anywhere else? I just saw it on HDNet as well.

PS - apparently the Phils are in HD tonight even though they are on the road.
--
"ONE team - ONE city - ONE dream!!"

reply to noping

said by noping:

said by JeepMatt:

I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same??

"It's a problem with your electrical wiring and/or PECO," remember?

Noticed some tiling and other issues on some SD channels late this afternoon, don't know if anyone else has experienced that...

reply to JeepMatt

reply to KA3SGM
Sorry, just quoting a BS line Verizon fed me to pass the buck, thought JeepMatt would remember it. Any complaints that I would make by calling in (or using Live Chat, or »Verizon Direct) would fall on deaf ears...

I got your joke Noping.

But, anyone reading this seeing this problem, PLEASE report it. I don't want to have this drag on for 4 days like last time just b/c it took that long to have a "group" ticket.

THANKS!
--
"ONE team - ONE city - ONE dream!!"

reply to noping
Noping, no problem. lol

Verizon fed me that one last week, my phone, TV, and Internet were all out.
The power light on the BBU was on, all the lights on the ONT were on, my wife had the washer running, and the Central Air was chill'in nicely. My power was on.

The dumba$$ FSC rep cold not be convinced that I was not experiencing a power outage, it had to be a power outage, no way it could be a Verizon problem.

The guy actually tells me that the Diagnostics on the ONT indicate a power outage.

I must commend them for at least trying to blame others, when it's clearly their fault.

If theres an effin Power Outage, how are you reading the ONT diagnostics, I asked????

Oh, well maybe it's a power outage at the CO then. OK, the CO is out, again, HOW ARE YOU READING THE ONT DIAGNOSTICS??? DUH

IF you are familiar with the West Chester CO,

North East of the West Chester U campus, on High Street, across from the Burger King @ Price Street,
you would know that that CO is sitting on enough Battery and Diesel Generators to power all of West Chester.

I doubt they have had a power outage there in decades, the building is built as a Fallout Shelter.
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We're Gonna Need A Bigger Boat !!

I also opened a thread in the Direct forum here - and Joe (who's sitting in for Gustavo this week) replied that they do see the breakup at the NOC. And they will contact the Philly VHO (if necessary).

So wow - we're verified on the first try!

I have to say, Joe, who like i said is sitting in for Gustavo this week, is one hell of a representative. Quick, precise answers to any of your questions.

VZ - you have two great employees in Joe and Gustavo working here.
--
"ONE team - ONE city - ONE dream!!"

Just flipped off the Phils game - Starz HD - within 5 seconds - tiling.

Ugh...

What the Philly VHO is made up of is beyond me.
--
"ONE team - ONE city - ONE dream!!"

I was watching 'Good Eats' on Food HD, and never saw a problem.

I usually only complain about Food HD if Giada is tiling.
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We're Gonna Need A Bigger Boat !!

reply to JeepMatt
No problem here watching the Phils on 829... except the score.

Winstoda-
now it's a good Phils score!

PS - CSN HD has been fine all evening. Whenever there's an issue with tiling, it never seems to affect CSN HD.
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"ONE team - ONE city - ONE dream!!"

I thought CSN was the 'Can't Stand Network'.

Since it's owned by the competition, why would they want to furnish VZ with a watchable picture quality????
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We're Gonna Need A Bigger Boat !!

Well, in true VZ fashion - obviously NOTHING was done overnight to address the tiling and breakup out of Philadelphia - which they did acknowledge seeing last night.

I woke up this morning and within 10 seconds saw tiling and audio loss on Starz HD, and again on Food HD.

This is becoming rediculous. It follows the same pattern - starts briefly Sunday, progressively gets worse Monday / Tuesday - finally by Wednesday enough people finally get sick of it - they'll try and fix it Wed night - only not to...and so on...

3rd time in 4 months Verizon.

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"ONE team - ONE city - ONE dream!!"