JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | HD Pixellation Back (Again) in Philly Is anyone else in the Philly area seeing pixellation again on the HD channels (Food, MHD, etc.)
I saw it briefly last night - and am seeing it again tonight.
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"ONE team - ONE city - ONE dream!!" | |
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noping
no route to host
Premium
join:2007-01-09 | Re: HD Pixellation Back (Again) in Philly Unwrapped is currently showing on Food Network HD.
Answer: Yes.
Description: Horizontal line of blocks, right side of screen. | |
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VFSampa4
join:2005-05-02
Phoenixville, PA | Both Food and HGTV HD have been like that since Sunday here | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
 ·Verizon FIOS
1 edit | Re: HD Pixellation Back (Again) in Philly Jesus-
Here we go again.
I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same?? My ticket is DEDQ724573 if you want to reference it.
Looks like more Philly VHO problems.
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noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly said by JeepMatt  :I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same?? "It's a problem with your electrical wiring and/or PECO," remember? 
Noticed some tiling and other issues on some SD channels late this afternoon, don't know if anyone else has experienced that...
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Sorry NoPing. 
Are you guys seeing it anywhere else? I just saw it on HDNet as well.
PS - apparently the Phils are in HD tonight even though they are on the road.
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noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Sorry, just quoting a BS line Verizon fed me to pass the buck, thought JeepMatt would remember it. Any complaints that I would make by calling in (or using Live Chat, or »/forum/vzdirect) would fall on deaf ears...
said by JeepMatt :Are you guys seeing it anywhere else? Little one just said that she saw something on Nick (222) a few minutes ago - didn't see it for myself. This seems oddly familiar... | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly I got your joke Noping. 
But, anyone reading this seeing this problem, PLEASE report it. I don't want to have this drag on for 4 days like last time just b/c it took that long to have a "group" ticket.
THANKS!
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"ONE team - ONE city - ONE dream!!" | |
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KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
 ·Cricket Broadband
·Verizon FIOS
| Noping, no problem. lol
Verizon fed me that one last week, my phone, TV, and Internet were all out.
The power light on the BBU was on, all the lights on the ONT were on, my wife had the washer running, and the Central Air was chill'in nicely. My power was on.
The dumba$$ FSC rep cold not be convinced that I was not experiencing a power outage, it had to be a power outage, no way it could be a Verizon problem.
The guy actually tells me that the Diagnostics on the ONT indicate a power outage.
I must commend them for at least trying to blame others, when it's clearly their fault.
If theres an effin Power Outage, how are you reading the ONT diagnostics, I asked????
Oh, well maybe it's a power outage at the CO then. OK, the CO is out, again, HOW ARE YOU READING THE ONT DIAGNOSTICS??? DUH 
IF you are familiar with the West Chester CO,
North East of the West Chester U campus, on High Street, across from the Burger King @ Price Street,
you would know that that CO is sitting on enough Battery and Diesel Generators to power all of West Chester.
I doubt they have had a power outage there in decades, the building is built as a Fallout Shelter.
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We're Gonna Need A Bigger Boat !! | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly I also opened a thread in the Direct forum here - and Joe (who's sitting in for Gustavo this week) replied that they do see the breakup at the NOC. And they will contact the Philly VHO (if necessary).
So wow - we're verified on the first try!
I have to say, Joe, who like i said is sitting in for Gustavo this week, is one hell of a representative. Quick, precise answers to any of your questions.
VZ - you have two great employees in Joe and Gustavo working here.
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: HD Pixellation Back (Again) in Philly Just flipped off the Phils game - Starz HD - within 5 seconds - tiling.
Ugh...
What the Philly VHO is made up of is beyond me.
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KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs: | Re: HD Pixellation Back (Again) in Philly I was watching 'Good Eats' on Food HD, and never saw a problem.
I usually only complain about Food HD if Giada is tiling.
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We're Gonna Need A Bigger Boat !! | |
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join:2005-10-04
Middletown, DE | No problem here watching the Phils on 829... except the score. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Winstoda-
now it's a good Phils score!
PS - CSN HD has been fine all evening. Whenever there's an issue with tiling, it never seems to affect CSN HD.
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KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs: | Re: HD Pixellation Back (Again) in Philly I thought CSN was the 'Can't Stand Network'.
Since it's owned by the competition, why would they want to furnish VZ with a watchable picture quality????
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We're Gonna Need A Bigger Boat !! | |
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| | | | | | | | | knarf829
join:2007-06-02
1 edit | Re: HD Pixellation Back (Again) in Philly said by KA3SGM :Since it's owned by the competition, why would they want to furnish VZ with a watchable picture quality???? What better advertisement than to be the only watchable HD channel on FiOS when all the others are breaking up every 6 minutes? | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
1 edit | Re: HD Pixellation Back (Again) in Philly Well, in true VZ fashion - obviously NOTHING was done overnight to address the tiling and breakup out of Philadelphia - which they did acknowledge seeing last night.
I woke up this morning and within 10 seconds saw tiling and audio loss on Starz HD, and again on Food HD.
This is becoming rediculous. It follows the same pattern - starts briefly Sunday, progressively gets worse Monday / Tuesday - finally by Wednesday enough people finally get sick of it - they'll try and fix it Wed night - only not to...and so on...
3rd time in 4 months Verizon.
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"ONE team - ONE city - ONE dream!!" | |
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noping
no route to host
Premium
join:2007-01-09
3 edits | Re: HD Pixellation Back (Again) in Philly I ended up calling in last night. Fat lot of good that did. Never again, and I mean it this time.
VZDirect sounds like a better option.
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Hey kids-
A Group ticket is now established.
Apparently they are "seeing issues with a piece of equipment". Hmmmm..I'm wondering if it's the same one that's failed 3 times now???
More details to come.
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"ONE team - ONE city - ONE dream!!" | |
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| | | | | | | | | knarf829
join:2007-06-02
| Re: HD Pixellation Back (Again) in Philly said by JeepMatt :Apparently they are "seeing issues with a piece of equipment". "Piece of" something. Don't know if "equipment" would be the noun I'd use at this point. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Joe (in the Direct forum) actually asked me to pass on that anyone in this area that is seeing these problems to please create a post in the Direct forum. He will create a ticket for you, then attach it to the group ticket.
Thanks!
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"ONE team - ONE city - ONE dream!!" | |
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| | | | | | | | | knarf829
join:2007-06-02 | Re: HD Pixellation Back (Again) in Philly Turned on the TV, observed that the problem is still happening (shocking) and opened a Direct ticket. | |
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phlydude
join:2006-08-28
Newark, DE | All these Philly VHO issues is making me really wonder if when I move in December if it will be worthwhile to have Fios TV or just carry on with Comcraptic.
Too many times in too few months... | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
1 edit | Re: HD Pixellation Back (Again) in Philly Phly-
My guess (as has also been suggested to me) is that there is a piece of equipment that keeps failing (and has been since May) that VZ won't replace, because it is too expensive, however they keep trying to band-aid it instead.
Which, lasts for 4 weeks or so, until we all jump through the hoop again.
PS - Thanks for those that just opened threads in the Direct forum. 
Knarf- don't be surprised. They won't "fix" anything until the overnight hours. I guess they'd rather have us put up with 72 hours of breakup instead of the brief outage we'd see for the equipment swap. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: HD Pixellation Back (Again) in Philly NO word as of yet if a fix will be attempted tonight.
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"ONE team - ONE city - ONE dream!!" | |
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CeeZee
join:2007-04-11
Wynnewood, PA
1 edit | said by phlydude :All these Philly VHO issues is making me really wonder if when I move in December if it will be worthwhile to have Fios TV or just carry on with Comcraptic. Too many times in too few months... Well, I'm in the Philly area and have been affected by some of the pixelation problems that have occurred. I just came back from my sister-in-law's place and we were watching some recorded Dirty Jobs from the SD Discovery channel. It had what I would call a fair amount of pixelization and audio drop-outs. I remarked about how awful it was and they said it's always like that and that's what it's like with a digital feed. They didn't see it as a big deal. They've always had Comcast. If it went on for a couple more weeks maybe they would call it in. Those of us here at Fios on Dslreports would have been reporting it immediately. They said it happens all the time on various channels ... no big deal. And I sure wouldn't want to give up the PQ that I get with Fios. My nephew said that our SD looked like their HD and that our HD was incredible. (And I didn't even prompt him.  )
Also, Comcast in this area at least (Philly suburbs) is missing quite a few HD channels – FoodTV, HGTV, HDnet, NFLNet is extra cost, etc. So not to push one over the other but there are trade-offs all around.
Some folks may call me a cheerleader (or worse) but my experience with VZ has been very good. Some problems but they are addressed. Is everything perfect ... no... but it's still better than anything else out there in this area in my opinion. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Cee-
From the bit i've watched since getting home tonight - it really seems to affect the HD channels.
I'm seeing major tiling and blocking on Showtime HD, Starz HD, Food HD...seems like this time it's only knocking our higher-def offerings.
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"ONE team - ONE city - ONE dream!!" | |
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| | | nhey
Premium
join:2005-11-19
Trenton, NJ | reply I've been seeing picture breakups today in Mercer County NJ.
Can you remind me - what's the link to the FIOS TV support forum so I can open a ticket? | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
1 edit | Re: reply Nhey-
The tab for the support forum is right at the top of the page here - it's called VerizonDirect.
Well, edit my last post - i'm also seeing breakup on HBO Zone as well...lol.
Damn! In typical fashion - the tiling is getting worse by the day. I can hardly watch 1 minute of a show without it breaking up.
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"ONE team - ONE city - ONE dream!!" | |
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CeeZee
join:2007-04-11
Wynnewood, PA
| Re: HD Pixellation Back (Again) in Philly I haven't watched anything since this morning. But I'm doing a lot of DVRing. I'm just hoping that those channels will be watchable. Maybe I'll try to watch the Phillies game later tonight.
Sure seems like something is failing at the VOD. Not so much fun.
On the other hand, it was astounding at my sister-in-laws this afternoon as to how much leeway they gave Comcast for the pixelating. It was worse than what we're seeing. I was truly shocked. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: HD Pixellation Back (Again) in Philly Cee-
Last night, CSN seemed immune to the tiling. For some reason, I think the equipment issues only affect the channels they don't obtain locally.
As far as Comcast - yes, even in Wilmington, their PQ is terrible. Their HD offerings look extremely cloudy.
I really just hope they've nailed this and make the change tonight. If not - we're stuck with this until the following evening.
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"ONE team - ONE city - ONE dream!!" | |
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| | knarf829
join:2007-06-02
| said by CeeZee :Some folks may call me a cheerleader (or worse) but my experience with VZ has been very good. Some problems but they are addressed. Is everything perfect ... no... but it's still better than anything else out there in this area in my opinion. I know you don't want to hear it from me, but if you're going to post your opinion so am I. Hopefully, folks from Verizon won't read this thread and think everyone is going to sit back and say "Oh Well - Could Be Worse" to unwatchable television they're paying for.
It doesn't matter what "anything else out there" is. I don't give my money for "anything else out there." I give my money to Verizon for a service. Their end of the bargain is to provide that service.
No, Comcast overall picture quality is not as good as Verizon. What does that have to do with this? Absolutely nothing. What good is "crystal clear" picture if what you're seeing are crystal clear tiles across the screen every 45 seconds? What good is "CD Quality Audio" if it drops out every three minutes?
I love my FiOS, too. When it works. That's becoming increasingly rare around here. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: HD Pixellation Back (Again) in Philly Thanks for chiming in Dvleroy.
No confirmation yet if they'll fix it overnight tonight or not. I'm hoping VZ Joe can get me that info before he leaves for the day.
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"ONE team - ONE city - ONE dream!!" | |
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captjk
join:2007-01-09
Newtown, PA
| OK, I just posted the problem for Newtown Pa on the Direct forum. I am getting the pixellation on 833, 834, 826 and also 120. Let's hope enough of us can exert some pressure.
My breakup shows up more on my Tivo 3 than on my tv's with cablecards and I went through this from April 16 to May 6 and then it magically cleared up. Let's hope verizon can find out where their light beams are crossed
Jack | |
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GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA | Re: HD Pixellation Back (Again) in Philly captjk- Can you amend your Direct forum for intermittent tiling on ESPN-HD around 9:50 PM tonight? Yardley area. Didn't see anything until I switched over after the Phillies loss on CSN-HD. | |
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| | captjk
join:2007-01-09
Newtown, PA | Re: HD Pixellation Back (Again) in Philly GeekGirl1:
I did mention 826 which is ESPN-HD on the Direct Forum, you're covered already.
Jack | |
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Dirty_Harry
join:2007-08-07
Trenton, NJ | Add me to the list. 6 ABC HD, Food HD ect.. I live in Hamilton (Mercer county) NJ. | |
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blue_trooper
join:2007-04-17
Exton, PA | Tonight I'm seeing something I've never seen before (on HBO, SHO and maybe some others). I'm going to guess that frames are dropping because the picture has a sort of jerky look to it, not unlike looking at a DVD that is being FF'd at 1.5X. | |
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John97
Over The Hills And Far Away
Premium
join:2000-11-14
Southampton, PA | I'm seeing pixellation tonight on standard channels (Encore, etc). This is a first for me. | |
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keyboards
join:2001-02-14
Doylestown, PA
1 edit | Still seeing tons of pixellation and streaking. Hallmark, SCI-FI (both SD), and STARZ-HD.
No joy here 
NOTE - updated my Direct post. | |
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| Howwen
join:2007-07-30
Marlton, NJ | Re: HD Pixellation Back (Again) in Philly For the first time I have seen it in South Jersey (Marlton)
It has since cleared up. | |
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