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Forums » US Telco Support » Verizon » Verizon FIOS TV » HD Pixellation Back (Again) in Philly
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STB offline and serial port disabled »
« FYI: channel logo not showing up on new guide  
page: 1 · 2 · 3 · 4 · 5 · 6
AuthorAll Replies

knarf829

join:2007-06-02

reply to kes601
Re: HD Pixellation Back (Again) in Philly

We watched Burn Notice (USA) recorded Thursday night and there was no issue whatsoever. I had the NFL-HD channel on for a time Friday, and noticed no problems.

I think it's funny that we're down to reporting what's NOT wrong.

Jeep - is there a way to check the group ticket on line?

Does anyone else receive automated phone calls a few days after each time they call in asking if their install happened and to rate the installer? I do.

kes601

join:2007-04-14
Virginia Beach, VA
I don't know if it is helpful or not, but when we had issues last night w/tiling and pixelation, neither USA or NFL-HD were affected.

knarf829

join:2007-06-02

As I reported earlier in the thread, I had bad issues on the following channels Wednesday afternoon:

NFL-HD
ESPN-HD
Food-HD
HGTV-HD
Discovery HD Theater
HD Net

Then, later that day, noping reported here that USA was unwatchable.

kes601 - how'd you guys get your issue fixed so fast? Does Ivan Seidenberg have a vacation home in your neighborhood or something?


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
reply to knarf829
Knarf-
No online ticket status - I just did the Live Chat and asked them to look it up.

They read it verbatim to me.
--
"ONE team - ONE city - ONE dream!!"

kes601

join:2007-04-14
Virginia Beach, VA
reply to knarf829
My guess is that since it was happening in Richmond area and in VA Beach area they had an easier time figuring out what the cause was(Richmond VHO).

Do you know if your issue was being seen out of the entire area served by the Philly VHO?

knarf829

join:2007-06-02

said by kes601 See Profile :

Do you know if your issue was being seen out of the entire area served by the Philly VHO?
It apparently was. Some people see improvements in the past couple days, some don't. Don't know how that can be.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Just watched a little bit this morning - not seeing any tiling - but was watching Food HD - it was almost like "pulsing" - like it wanted to tile..but then didn't.

That's the only thing i've noticed since Thursday night. Obviously since the group ticket is still open - they aren't comfortable with the results yet.

Who knows?
--
"ONE team - ONE city - ONE dream!!"


keyboards

join:2001-02-14
Doylestown, PA
·Verizon FIOS
·Comcast

reply to JeepMatt
Well, I was watching a show recorded Friday on SCI-FI and I had the weidest experience. About 10 minutes into the show an Allstate commercial came on and the DVR kept jumping between 10 minutes and 55 minutes (with pixellation) and finally settled out at 55 minutes meaning the show was almost over. This was recorded at 10:00 PM (EDT).

Anyone else ever seen something this weird?
Forums » US Telco Support » Verizon » Verizon FIOS TVSTB offline and serial port disabled »
« FYI: channel logo not showing up on new guide  
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