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Forums » US Telco Support » Verizon » Verizon FIOS TV » HD Pixellation Back (Again) in Philly
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« FYI: channel logo not showing up on new guide  
page: 1 · 2 · 3 · 4 · 5 · 6
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS


1 edit
reply to CeeZee
Re: HD Pixellation Back (Again) in Philly

Let's all get along my peeps!

It all depends on what your watching.

I just watched the 1st 3 innings of the Phils game on CSN-HD with no breakup at all.

I turn on Starz HD - I get tiling and dropout within seconds. I see it on Showtime and HBO HD.

I turn on Starz West SD - not seeing any tiling. I flipped through HBO Zone SD earlier - major tiling.

So if we all sat and watched the same thing - we'd all be in the same boat.
--
"ONE team - ONE city - ONE dream!!"


CeeZee

join:2007-04-11
Wynnewood, PA
JeepMatt, you're right. We're all in for the same result. That there be no more pixelation/tiling problems. And anything that comes up is fixed before we notice it. I'd love to not have any more Fios problems to complain about.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Well,
It doesn't look like i'll get an answer as to whether this will be fixed tonight.

Guess we'll either know in the morning, or hell, more than likely we won't.


--
"ONE team - ONE city - ONE dream!!"


noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS

At least they're updating your thread in »/forum/vzdirect. No further updates in mine other than the standard "we sincerely apologize for the inconvenience" garbage.

USA Network, Universal HD = unwatchable.

said by CeeZee See Profile :

Is everything perfect ... no... but it's still better than anything else out there in this area in my opinion.
I'm not looking for "perfect" service. I'm looking for "usable, tolerable" service. This isn't it.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Just had on Food SD (144) - Feasting on Asphalt.

Breakup and audio drops at least every minute.

Why they would make us endure this instead of just fixing it overnight is beyond me.
--
"ONE team - ONE city - ONE dream!!"

captjk

join:2007-01-09
Newtown, PA

reply to JeepMatt
OK, I just posted the problem for Newtown Pa on the Direct forum. I am getting the pixellation on 833, 834, 826 and also 120. Let's hope enough of us can exert some pressure.
My breakup shows up more on my Tivo 3 than on my tv's with cablecards and I went through this from April 16 to May 6 and then it magically cleared up. Let's hope verizon can find out where their light beams are crossed

Jack


GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA
captjk- Can you amend your Direct forum for intermittent tiling on ESPN-HD around 9:50 PM tonight? Yardley area. Didn't see anything until I switched over after the Phillies loss on CSN-HD.

captjk

join:2007-01-09
Newtown, PA
GeekGirl1:

I did mention 826 which is ESPN-HD on the Direct Forum, you're covered already.

Jack


Dirty_Harry

join:2007-08-07
Trenton, NJ
reply to JeepMatt
Add me to the list. 6 ABC HD, Food HD ect.. I live in Hamilton (Mercer county) NJ.

blue_trooper

join:2007-04-17
Exton, PA
reply to JeepMatt
Tonight I'm seeing something I've never seen before (on HBO, SHO and maybe some others). I'm going to guess that frames are dropping because the picture has a sort of jerky look to it, not unlike looking at a DVD that is being FF'd at 1.5X.


John97
Over The Hills And Far Away
Premium
join:2000-11-14
Southampton, PA
reply to JeepMatt
I'm seeing pixellation tonight on standard channels (Encore, etc). This is a first for me.

knarf829

join:2007-06-02

Saw it a couple times during Rescue Me tonight on FX, too.

Open a Direct Ticket and report it to the powers that be so they can do nothing to fix it for 3 days.

Verizon FiOS television service in the Philadelphia Pennsylvania area, including Bucks County, West Chester County, Northern Delaware and Mercer County, New Jersey is becoming increasingly unreliable. Can anyone think of any other good Google search terms to add to that statement?


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

I didn't get to watch much this morning - but DIDN'T see any tiling.

Folks that are home today - let me know if you're still seeing anything.

They may have fixed it during "safe time".
--
"ONE team - ONE city - ONE dream!!"


CeeZee

join:2007-04-11
Wynnewood, PA
Not fixed. Still seeing some pixelation on FoodNetwork-HD. Haven't yet looked at anything else except for the Today show on NBC-HD which had no problems.

I updated my ticket about this on the Direct forum.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS


3 edits
UGH! Thanks Cee- not what I wanted to hear, for sure. That will basically mean we are stuck for (at least) another day with this.

Unreal - the 3rd 3+ day tiling "issue" in less than 4 months. Someone needs to expose the real issue here.

Verizon should be totally embarrassed and ashamed for the lack of quality we are receiving.


CeeZee

join:2007-04-11
Wynnewood, PA

I just did a brief run through some of the channels that everyone mentioned earlier. I checked 120, 144, 826, 833, 834, 840, 841. And they still show some pixelation. It's very brief, but it's there. No audio drops on any of them – just a rapid tiling streak across.

I'll go update the ticket again.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
Thanks Cee-

I also saw it alot on Showtime HD and Starz HD (853 and 855).
--
"ONE team - ONE city - ONE dream!!"


CeeZee

join:2007-04-11
Wynnewood, PA
Yep, them too. Added them to my list on the ticket. I'd like to know if anyone else is seeing this. I know it's a tough time of the day to check things out. I'm headed out now so hopefully when I get back there'll be a response on Direct.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Agree with you Cee - since i'm at work - I can't monitor either.

This is rediculous that they've let another night go without fixing it.

Or - maybe this time they actually need to REPLACE the equipment and not bullshit us with some makeshift band-aid.

I feel bad for all of the paying customers out there that are putting up with this. I told Joe in the Direct forum that i've had more problems with FIOS TV in the 7 months i've had it than I have in my 33 years of life.
--
"ONE team - ONE city - ONE dream!!"

phlydude

join:2006-08-28
Newark, DE

Has anyone gone to any of the major media outlets in the Philly area? investigative reporters that haven't a clue about the technology that they report on might find this interesting
Might help bring the problem to a final head if the big wigs get thrown in day long meetings because their "state of the art" service was being bashed on the local news.
Forums » US Telco Support » Verizon » Verizon FIOS TVSTB offline and serial port disabled »
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