Topic 'HD Pixellation Back (Again) in Philly' in forum 'Verizon FIOS TV'

Topic 'HD Pixellation Back (Again) in Philly' in forum 'Verizon FIOS TV' - dslreports.com http://www.dslreports.com/forum/HD-Pixellation-Back-Again-in-Philly-18874406 en Wed, 08 Feb 2012 23:22:41 EDT Wed, 08 Feb 2012 23:22:41 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18903398
Anyone else ever seen something this weird? :huh:]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18903398 Sat, 18 Aug 2007 22:23:05 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900394
That's the only thing i've noticed since Thursday night. Obviously since the group ticket is still open - they aren't comfortable with the results yet.

Who knows?
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900394 Sat, 18 Aug 2007 11:51:50 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900211 said by kes601:

Do you know if your issue was being seen out of the entire area served by the Philly VHO?It apparently was. Some people see improvements in the past couple days, some don't. Don't know how that can be.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900211 Sat, 18 Aug 2007 11:16:57 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900190
Do you know if your issue was being seen out of the entire area served by the Philly VHO?]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900190 Sat, 18 Aug 2007 11:14:03 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900187 No online ticket status - I just did the Live Chat and asked them to look it up.

They read it verbatim to me.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900187 Sat, 18 Aug 2007 11:13:44 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900146
NFL-HD
ESPN-HD
Food-HD
HGTV-HD
Discovery HD Theater
HD Net

Then, later that day, noping reported here that USA was unwatchable.

kes601 - how'd you guys get your issue fixed so fast? Does Ivan Seidenberg have a vacation home in your neighborhood or something? :D]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900146 Sat, 18 Aug 2007 11:03:15 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900121 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900121 Sat, 18 Aug 2007 10:57:22 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900059
I think it's funny that we're down to reporting what's NOT wrong.

Jeep - is there a way to check the group ticket on line?

Does anyone else receive automated phone calls a few days after each time they call in asking if their install happened and to rate the installer? I do.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18900059 Sat, 18 Aug 2007 10:46:53 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18899793 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18899793 Sat, 18 Aug 2007 09:21:29 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18899742
Have more stuff on the DVR from last night that I will watch later today and see if it cleared up on other channels.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18899742 Sat, 18 Aug 2007 08:55:38 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18899546
Apparently our "group ticket" is still open and being worked. They are analyzing all feeds being sent to Philly.

My personal ticket did not have any updates - only that it was linked to the group one. All updates and status changes will be reflected in the group - if any of you decide to call in.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18899546 Sat, 18 Aug 2007 07:30:25 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18898316 HDNET, HDNET MOVIES, ESPNHD, ESPN2HD plus Life, Hallmark and SCI-FI have all cleared up for now with 100% signal strength. It appears the equipment change in Philly fixed some but not everyone's bad signal.

Guess I leave a message for Joseph on Direct but probably no one will see it until Monday. :D

Hope the remaining areas clear up also.

Jack

]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18898316 Fri, 17 Aug 2007 22:59:04 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897811 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897811 Fri, 17 Aug 2007 21:42:15 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897730 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897730 Fri, 17 Aug 2007 21:30:48 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897348 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897348 Fri, 17 Aug 2007 20:26:11 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897297 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897297 Fri, 17 Aug 2007 20:19:04 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897262 said by GeekGirl1:

All quite here in Yardley. Phillies and Eagles look OK, except that the Eagles game (SD) would be much improved if the announcers would just stop their stupid yapping and shut up about everything except the game in progress. It hasn't been evident on local things (network channels, CSN), just national channels. ]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897262 Fri, 17 Aug 2007 20:15:00 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897144 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897144 Fri, 17 Aug 2007 19:57:16 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897097
It has since cleared up.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18897097 Fri, 17 Aug 2007 19:50:28 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18896833
No joy here :(

NOTE - updated my Direct post.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18896833 Fri, 17 Aug 2007 18:58:08 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18896428 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18896428 Fri, 17 Aug 2007 17:51:15 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18894900
It looks like all the trouble channels at my end have cleared up (For Now!), the ESPN1 & 2HD are showing 100% strength and no breakup. We'll see what happens later today, slingbox is great for keeping a eye on problems while you are working (if you can do things like that). I'll give an update later tonight if all is still well.

Jack]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18894900 Fri, 17 Aug 2007 14:19:23 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18894116 It doesn't look like any of the FIOS Direct folks are in yet today - so we won't get any answers until they do.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18894116 Fri, 17 Aug 2007 12:18:43 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893936
Copy of what I sent to Joseph,

Looks like the change may have helped some of the people but not me! As of right now via my slingbox I can see that 120 Life, 826 ESPNHD, 827 ESPN2-HD, 833 HDNET, and 834 HDNETMV at a minimum are still showing pixellation on my Tivo series 3. Not sure if it just in the northeast side of Phila where I am as people south and west seem to indicate it is better.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893936 Fri, 17 Aug 2007 11:49:28 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893586 What channels are you seeing problems on? Any specific ones?
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893586 Fri, 17 Aug 2007 11:00:37 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893556 :(
Jack]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893556 Fri, 17 Aug 2007 10:55:48 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893081 said by JeepMatt:

Knarf-
The softness could be an after-affect of the hardware swap (if they did it).

If you can, update Joe of this.Once I'm able to get in front of the HDTV and poke through the HDs to make sure I'm no longer seeing that problem, I'll do one big update of my Direct ticket.

If the trade off is softness on the news channels vs. unwatchable everything else, I'll take the softness.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893081 Fri, 17 Aug 2007 09:50:06 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893062 The softness could be an after-affect of the hardware swap (if they did it). Or, I could just be talking out of my ass. :p

If you can, update Joe of this.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893062 Fri, 17 Aug 2007 09:47:07 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893047
Edit to add: Other channels look pretty good. I wonder if they get the news channels in a different way than the other SD channels.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893047 Fri, 17 Aug 2007 09:44:29 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893036
I also think that everything looks exceptionally sharp.

So, no trouble here on my DVR.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18893036 Fri, 17 Aug 2007 09:42:43 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18892970 Thanks for the input. IF you can, update your thread in the Direct forum so Joe can pass on your information.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18892970 Fri, 17 Aug 2007 09:29:08 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18892918
Sorry to say my signal in Newtown,Pa is still bad as of 9 AM. Same channnels have the same digital breakup as the last few days. Again, the problem seems to only show up on my Tivo 3 tuner and not on my tv with cablecard and I am curious if everyone else is seeing the problem only on their DVR or other cablecard tv's.. I'll check the signal later from work on my Slingbox and chime in if there is a change. I hope the quality of life is improving for the rest of you using the DVR.

Jack]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18892918 Fri, 17 Aug 2007 09:20:44 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18892747 Checked things out this morning - and, just like later last night - things looked great.

I'm also waiting to confirm if they did swap out the bad equipment - as everything looked even sharper today. The HD's were quite 'poppin'. :p

Let's all hope they've finally figured this thing out.

Anyone else, please chime in if you're still seeing any issues.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18892747 Fri, 17 Aug 2007 08:41:39 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18890827
This might sound a little pessimistic, but how long is this "fix" going to last, how long until this problem pops up again? Or, have they really fixed it once and for all?

except for the still ongoing issue with TNT SD "flickering," not related to this]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18890827 Thu, 16 Aug 2007 22:31:04 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18890100 I've flipped through numerous channels tonight - no tiling or breakup at all.

Guess they found the culprit!
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18890100 Thu, 16 Aug 2007 20:46:33 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889534
Yes - CSN-HD looks great tonight - best of the 3 nights this week. Of course Ryan just struck out again with a man on 3rd...but....at least no tiling! :p

Or, maybe they knew we were pissed and swapped the equipment out real-time?
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889534 Thu, 16 Aug 2007 19:16:25 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889498 said by JeepMatt:

Agree Cee-
Maybe they did work on that "other problem" they had found.

I think you could well be right. Something sure changed.

As to Top Chef ... I think there were too many to 'pack their knives'. No one did incredibly well and they couldn't come to an agreement.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889498 Thu, 16 Aug 2007 19:11:09 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889443 Maybe they did work on that "other problem" they had found.

Top Chef sucked! They all get another chance! :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889443 Thu, 16 Aug 2007 19:04:02 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889378
And since I came back around 5:00 pm I haven't seen any more tiling. Go figure.

My experience earlier was that it was very brief, but now I see no problems.

Edit: If I hadn't known they hadn't replaced the part yet, I would have thought I was losing it. ;)]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889378 Thu, 16 Aug 2007 18:53:56 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889299
Watched my DVR'd episode of Top Chef on Bravo from last night - nothing there - and haven't seen any Live TV tiling either...
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889299 Thu, 16 Aug 2007 18:41:37 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889155 said by CeeZee:

Discovery SDRecorded MythBusters ("pigeons in a truck") last night, signs of tiling once or twice. Everything else I recorded last night had severe problems - three hours of Law & Order: Criminal Intent, all plagued with problems.

said by phlydude:

Has anyone gone to any of the major media outlets in the Philly area? investigative reporters that haven't a clue about the technology that they report on might find this interesting
Might help bring the problem to a final head if the big wigs get thrown in day long meetings because their "state of the art" service was being bashed on the local news.

The idea's been thrown around a few times for fun but nobody's followed through with it.
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# /sbin/reboot]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18889155 Thu, 16 Aug 2007 18:15:11 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18888706
Strangely, absolutely nothing I recorded last night had any problems (TLC, Bravo, Discovery SD, Travel channel, CBS-HD). Just lucky.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18888706 Thu, 16 Aug 2007 17:06:56 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18888579
Dear God...it keeps getting worse. So now we have no confidence at all this will be fixed tonight.

The issue is with the equipment that supplies the Philly VHO the video feeds. Which makes sense - since I could watch CSN-HD last night with no problems. VZ gets CSN and CSN-HD via a direct fiber feed.
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18888579 Thu, 16 Aug 2007 16:47:46 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886995 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886995 Thu, 16 Aug 2007 13:13:11 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886822 I almost spit out my lunch when you read your post. :p

I wonder if this is the 1st time they're actually "replacing" it? Hmmmm....

But in all reality, this whole thing makes their planning and support look rediculous.

So, for all you Philly people reading this - be prepared for yet another evening of tiling and crap-tastic television.

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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886822 Thu, 16 Aug 2007 12:44:17 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886642 said by knarf829:

Maybe they should have ordered two to have one on hand for when it happens next month.
That's pretty close to what I suggested to them. They definitely should have some parts on hand since this is a major hub.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886642 Thu, 16 Aug 2007 12:19:47 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886607 http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886607 Thu, 16 Aug 2007 12:14:03 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886522
Equipment was ordered yesterday, overnighted, will arrive today, they'll install late tonight, and we'll see how it is tomorrow. They do need to get their process streamlined and maybe move some parts closer to this location.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886522 Thu, 16 Aug 2007 11:58:10 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886185 Might help bring the problem to a final head if the big wigs get thrown in day long meetings because their "state of the art" service was being bashed on the local news.]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18886185 Thu, 16 Aug 2007 11:12:48 EDT Re: HD Pixellation Back (Again) in Philly http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18885904
This is rediculous that they've let another night go without fixing it.

Or - maybe this time they actually need to REPLACE the equipment and not bullshit us with some makeshift band-aid.

I feel bad for all of the paying customers out there that are putting up with this. I told Joe in the Direct forum that i've had more problems with FIOS TV in the 7 months i've had it than I have in my 33 years of life. :p
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"ONE team - ONE city - ONE dream!!"]]> http://www.dslreports.com/forum/Re-HD-Pixellation-Back-Again-in-Philly-18885904 Thu, 16 Aug 2007 10:31:31 EDT