Running Away
@comcast.net
| Viatalk Scam
We ordered service, they billed us, the adapter was never shipped, we had no service for three weeks, we tried calling but you wait two hours on hold only to be disconnected by viatalk and never get to talk to anyone, we emailed and entered help tickets and surprise!, got one reply which asked us for our credit card number (which they already had and we had provided our customer id number and names in the emails already).
We canceled on August 10th and they charged us on the 15th for the phone adapter which they didn't send. We are charging back everything they charge and my best advice is RUN FAR AWAY FROM VIATALK. It's a nightmare.
We called another phone provider on Friday and they sent our adapter next day, free. Free adapter, free set-up, free next day shipping for us. We are up and running with this new provider and Viatalk sends threats that they are transferring our phone number now. What a surprise to hear from them at all.
They are a huge scam.
RUN! |
