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djrobx

join:2000-05-31
Valencia, CA
kudos:1
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1 edit

reply to okie11

Re: not the easiest thing

We got a S3 TiVo. Took the installer about 10 minutes to install, and he had never seen a S3 TiVo before. Never had a single problem with the setup, either. I watched him perform the setup. There was nothing difficult about it. So it CAN work, and it CAN work easily if done right by all the parties involved.

Satellite has been provisioned with cards, installed by end users for over a decade. Sounds like CableLabs, Motorola, and Scientific Atlanta just need to get their shit together. I'm sorry if it's been a pain in the ass for the field techs, but it doesn't need to be that way.

If cable really wants to reclaim that analog spectrum, they need to realize people don't want clunky, ugly cable boxes on every TV in their house. We also have things like S3 TiVos and Windows Vista Media center that can utilize CableCARD. CableCARD is not going anywhere, so cable companies NEED to fix the broken processes.

-- Rob
--
Laser eye surgery rocks! I love frickin' laser beams.

mbuonaccorsi

join:2001-08-15
Waukesha, WI

Agreed. Here's an idea to help the tech's... don't require a tech to install it. Any monkey can install and setup a cablecard... that's why they were designed the way they were. Unfortunately, most cable companies require a tech to install and charge some outrageous install fee to do something that anyone can do themselves and call in to activate.

The only thing I'll add for Sat cards is that the card isn't actually doing the decoding, it just carries an ID and authorization, the tuner in the box still decodes the video. For CableCards, both is happening on the card. Or so I understand it.



notsure

@comcast.net

reply to djrobx
Actually the biggest problem I've found is CSG. They are still stuck in the 1980s. Lots of hand keying of equipment ID numbers, adding stuff to inventory that really doesn't need to be, and authorization queues that hold up the whole process.

»www.csgsystems.com/


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