EricTheGreat
@verizon.net
| FYI: channel logo not showing up on new guide
I have a standard STB, QIP2500-2. The channel logos were not showing up in the guide. After numerous calls to Verizon, they figured out that the 2500-2 STB does not support the channel logos. They are sending someone tomorrow to swap out the box. Not sure what model I will get, but my other box is a 2500-3. Hopefully I get one of those or maybe something newer.
Hopefully this information might help someone. |
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matcarl
join:2007-03-09
Franklin Square, NY | Interesting. I didn't know there were two different model numbers on the standard boxes. I'll have to check mine. |
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EricTheGreat
@verizon.net | reply to EricTheGreat
I just got my 2500-2 replaced with a -3. Everything is well now. |
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matcarl
join:2007-03-09
Franklin Square, NY | Eric,
How do you tell which version you have? I looked at mine and it only says QIP2500 on the bottom |
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EricTheGreat
@verizon.net | reply to EricTheGreat
It says on the front of the STB in the bottom left corner. |
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FiosinFL
join:2007-08-15
Land O Lakes, FL | reply to EricTheGreat
Have you experienced any other problems with the -2 boxes? I have one and the channel logos not showing up won't bother me enough to have them come out and replace it. So if there are no other problems...
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FiOS in Florida |
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EricTheGreat
@verizon.net | reply to EricTheGreat
That's the only problem I noticed, but I only had the new IMG for one day with the -2 box. |
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seaquake
Premium,MVM
join:2001-03-23
Millersville, MD
clubs:   | reply to EricTheGreat
Damn, I got a -1. I feel so left out.
No channel logos here on the IMG and some of the text runs together when looking at the full-screen info. Not a huge deal, though. |
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Edrick
Premium
join:2004-09-11
Orlando, FL | reply to EricTheGreat
We were the first public customer in New England to get the Verizon FIOS TV so we've got what ever they first started using :-P
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Ricky Smith
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