scow
@verizon.net
| reply to voip_user
Re: [VoiceStick] Is VoiceStick now charging for incoming calls o
betamax is changing their rates without notice, but they still offers 120days free calls to some countries,VOIP companies,can be running business today ,but can be another SR tomorrow, I won't sign for long term contract to any company.
I got my free 515-xxx-xxxx from freedigits, forward this free number to any number I want (it needs a betamax voip provider), just my 2 cents. |
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voipjunk
join:2004-08-07
Largo, FL
 ·RoadRunner Cable
| reply to cbrain
Excellent Point, I'm not voiplover but I'm Junk. I'm on next2nothing plan for last 1 year, had outage so many times but couldn't complain because that was the best plan in whole voip market. But if they are changing this then they have to analyze themselves how competitive they are in terms for reliability & customer service and not to start charging customers over night. |
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jeffnyc
join:2004-06-09
New York, NY
| reply to cbrain
said by cbrain  :I haven't seen an announcement yet. Why don't we wait until it is official that VoiceStick is billing for incoming before we accept it, or make favorable comparisons to competitors. If I were marketing director and read this thread, I would conclude it was time to charge for incoming whether it was planed or not.  The fact is they have started charging. And it no longer states anywhere in their site that incoming calls are free. Any incoming calls you receive, you will now see in your call history with a deduction from your balance. |
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voip_user
join:2006-06-14
Middletown, CT
 ·VoiceStick
| reply to cbrain
said by cbrain :I haven't seen an announcement yet. Why don't we wait until it is official that VoiceStick is billing for incoming before we accept it, or make favorable comparisons to competitors. If I were marketing director and read this thread, I would conclude it was time to charge for incoming whether it was planed or not. Ahh and i thought director of marketing would be repsonsible for 'marketing' the product and not deciding what the product should be. May be thats why i am not a marketing director  |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
 ·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to jeffnyc
said by jeffnyc :The fact is they have started charging. And it no longer states anywhere in their site that incoming calls are free. Any incoming calls you receive, you will now see in your call history with a deduction from your balance. OK ... OK ... you wore me down ... I give up.
But, weren't you on my side of the table when we started? |
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Merconium
join:2002-01-29
Colorado Springs, CO | reply to voip_user
I just changed to VS two days ago thinking incoming calls were free... grrrr. |
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jeffnyc
join:2004-06-09
New York, NY
| said by Merconium :I just changed to VS two days ago thinking incoming calls were free... grrrr. did u port? |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to voip_user
»https://www.voicestick.com/MyAccount/Index.aspx
My Account
BILLING CHANGE -
We are now charging the extremely low rate of $0.0118 per minute for inbound Calls.
To avoid service interruption: Customers without Unlimited Calling Plans must have prepaid funds available to cover the cost of these calls |
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Quattrohead
join:2005-02-09
·VOIPo
| Now this pisses me off, used the i2bridge to call the UK. Got charged for both legs of the call. Oh well, use up my credit and move on.
8/16/2007 7:57:50 PM United Kingdom 441424xxxxxx 34 0.33
8/16/2007 7:57:50 PM INCOMING 1413xxxxxxx 34 0.40 |
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slow mo
join:2002-03-19
USA
| said by Quattrohead :Now this pisses me off, used the i2bridge to call the UK. Got charged for both legs of the call. Oh well, use up my credit and move on. 8/16/2007 7:57:50 PM United Kingdom 441424xxxxxx 34 0.33 8/16/2007 7:57:50 PM INCOMING 1413xxxxxxx 34 0.40 Same here to Ireland. i2Bridge was so great and that's why I've had VS for more than a year. It's just not as a good deal to be charged on both legs now.
Well, as you said, use up the money and move on. |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to voip_user
Re: [VoiceStick] VoiceStick N2N Plan $4.95/mo.
It appears that --- not only are incoming calls $.0118 per minute --- but if you log in and click on "Change Plan", the N2N selection shows a $4.95/month charge. Yet the home page shows FREE.
One of my VS N2N #s for some reason continually gets incoming wrong numbers --- which up until now has not cost me anything. The incoming calls --- in fact no incoming calls --- are showing in my call logs --- making it tough to determine incoming usage. Only my deposited funds keep going down, down, down, down.
But ---with no monthly fee --- the outgoing and incoming minute calls are still relatively inexpensive for low usage or backup usage folks. I ain't complaining. |
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jethro
join:2002-02-01
Jupiter, FL | If you attempt to order the N2N, it says Free but $4.95 per additional.:
$ FREE Next2Nothing� ($4.95 for Each Additional Account)
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Merconium
join:2002-01-29
Colorado Springs, CO
| reply to jeffnyc
Re: [VoiceStick] Is VoiceStick now charging for incoming calls o
said by jeffnyc :said by Merconium :I just changed to VS two days ago thinking incoming calls were free... grrrr. did u port? Not yet. I'm gonna see what our usage looks like for a few more days before I decide what to do (which sucks, of course, because our number is still disconnected thanks to SR). |
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voip_user
join:2006-06-14
Middletown, CT
·VoiceStick
| reply to jethro
Re: [VoiceStick] VoiceStick N2N Plan $4.95/mo.
said by jethro :If you attempt to order the N2N, it says Free but $4.95 per additional.: $ FREE Next2Nothing� ($4.95 for Each Additional Account) That $4.95 is charged only if you have second account. They look for certain fields like address on new account if you have another N2N service on same address they will charge that $4.95 on second line |
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jeffnyc
join:2004-06-09
New York, NY
1 edit | reply to Quattrohead
Re: [VoiceStick] Is VoiceStick now charging for incoming calls o
said by Quattrohead :Now this pisses me off, used the i2bridge to call the UK. Got charged for both legs of the call. Oh well, use up my credit and move on. Yeah, that is messed up. When they first did the upgrade a quirk was that they charged you to check Voicemail. I am hoping this is a quirk of their implementation of incoming call charges.
I all of us reading this forum should email them to complain about being charged for the double leg.... if they get enough complaints maybe they will fix it... and I hardly use i2bridge.
customersupport@support.i2telecom.com
Hmmm, maybe it would have been worth it to take the unlimited $199 plan with the free SR months. Then after it ended you could switch to the N2N plan and ride on the free $50 credit for awhile (I don't make many intl calls) |
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gimp55
join:2003-08-16
Ironton, OH | does the VS 400 USA and Canada $9.99 per month include free incoming calls if so looks like it would be best to upgrade to it as i usally add $10 a month anyway. |
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jeffnyc
join:2004-06-09
New York, NY
2 edits | said by gimp55 :does the VS 400 USA and Canada $9.99 per month include free incoming calls if so looks like it would be best to upgrade to it as i usally add $10 a month anyway. Good point. The N2N actually worked out to be cheaper than the $9.99 plan. The 9.99 has about a $2 (maybe a little less) 911 fee. To spend $10 or even $12 with the N2N plan thats a lot more minutes. The $9.99 plan would need to include incoming minutes to make it worth it.
I know I didnt answer your question but there is no info on the site. As a matter of fact they still have the 2 cents a minute rate posted for excess minutes over the 400 which I do not think is correct.
Another strange thing is that my friend has an Atlanta number (where they are based) and he has a lot of no charge calls in his call history ??? |
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jeffnyc
join:2004-06-09
New York, NY | reply to voip_user
I just noticed that even if an incoming call goes to voicemail you are still charged. |
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brian888
@rr.com | Just call my credit card company to get my money back. |
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PJIV
Premium
join:2004-07-13
Niagara Falls, NY
| reply to voip_user
I just sent the following...
Since you have changed your terms I want a refund. I tried out your service, and it was okay when incomming calls were free, but for you to change now. Well I have used a total of $0.06 of my initial $10. Since you are now giving away $5.00 in calling on new accounts. I think it fair to forgo the $0.06 and give me my full $10.00 back and cancel my account.
We'll see what happens. I think it sucks, but what can you do. I only was using them as a backup. |
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