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Forums » User Groups » Companies beginning with C » Cogent Communications » Cogent 10mbs is a big lie
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El Presidente

@sfdata.net

Cogent 10mbs is a big lie

We've been running their 10mbs product for a year in a tier 1 datacenter in SF, and we've need seen anything close to the 10mbs promised. Not that for $500 a mo we can really complain, but I'd take the consistency of a T1 from BBN (if they'd not gone belly up on the Genuity purchase) over Cogent any day.

The problem with Cogent appears to be that they massively oversubscribe their internet presence, so that while we are getting 92mbs to the local POP, even to test servers in Washington DC from SF, we sometimes get less than 1mb out to the rest of the planet, which is where we really want to hang out.

When we challenged Cogent that the best we can get, on a good day is 4mbs and usually we're bouncing between 1mbs and 3mbs, we were told, "speed is not guarenteed" and when I read the fine print of the contract I realized, that they've promise no SLA's, promised nothing to us, and we didn't have a leg to stand on.

Presently we are evaluating our options to provide a redundant path to the Internet to supplement Cogent that won't break the bank each month.

Cogent is cheap, and some people say it's fast, but I wouldn't build my business on it. I'd consider it a worthy secondary connection.
Forums » User Groups » Companies beginning with C » Cogent Communications


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