Comcast Phones Stop Ringing In Michigan > What is the difference between the two services?

What is the difference between the two services?

Digital Telephone = Old technology switched voice.
Also older and more expensive equipment.

Digital Voice = newer, cheaper technology generally via the already existing DOCSIS network (i.e. VOIP)

To the customer picking up the phone, there should be no difference.

reply to dn0

They are doing the same thing to me. I live in Portland, OR.

I am currently paying $12.25/mo (base price). They say that as of Nov 13th I will have to switch to digital voice service, or be disconnected. The initial letters offered one month free, and 12 months at $19.99 (+$3.00 equipment charge). Now they are offering it with two months free, and 12 months at $22.99 (+$3.00 equipment charge).

Sure the new service has more features (free long distance, calling features, etc...) but I do not want them. I dont want to pay more. Also, after the promo offer, the same service is like $40/mo! Its absolutely ridiculous. Screw comcast, im finally going to get a cell phone.

It's the same with the companies forcing users with older cellphones to new devices and making them give up their old plans for more expensive ones. Where are the savings from all of this "cheaper" technology? No matter how you look at it, consumers are paying more and more for the same services. The only ones seeing any savings are the companies.

But on the other hand, we have the fine customer service from "theodore" and "Barbara" in India!
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Burn a tire, but make sure you buy that carbon offset!

reply to Ickypoopy
MANY comcast markets are offering a basic local only phone service for $12 a month. If they are offering you a $20 package, take it and enjoy the cheap extra crap. If they don't have the $12 local only phone lines yet, they most likely will in 12 months.

They rolled out the $39 - $54 package up front but as the system gets settled in, they start adding the extra rate plans.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."

I have a basic local only phone service for $12.25/mo and I have had it for more than six years. You are telling me they are taking it away just so that they can offer it to me again?

What?!

reply to Ickypoopy

What part of my post did you miss?? The part that I said that many markets are now offering a $12.00 (appx) local basic package? or that part that many markets are now offering a $12.00 local basic package?
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."