said by fAcEtIOUs:said by Fubar:They are changing customers from NIU's (CST) to EMTA's (VoIP).
Not a big deal to me....
I Heard Comcast charges more for the "new" service. Is that true? If so that is stupid. Cox has no rate differential...
Old service(CDP) prices didn't include unlimited long distance. The new service(CDV) does include unlimited long distance in the price. So comparing the two is like comparing apples to oranges.
So offer the CDP users you are forcing to switch to CDV (or else get disconnected) a CDV plan WITHOUT LD (ie: One with only the services they are currently getting via CDP) at the same rate as their current CDP Plan. If/When they want the full plan then upgrade them at that time. If you are trying to save money by dropping the CDP support, then pass the savings on to them by not charging for or supporting LD if they just want to keep the same level of service (I'm sure that the cost of not providing the with LD support will cover the loss of income once the removal of the need to support CDP is factored in).