Skype Explains Outage > When all else fails....blame Microsoft.

said by crucialcolin:

Yeah if that were in fact true we would see many many more outages like this happening with skype. Sounds like a bs excuse to hide what ever really happened.

On Monday, Skype said the disruption was kicked off when a large number of Skype users restarted their computers after installing Microsoft's monthly security software updates, which were pushed out to Windows users starting on Tuesday.

"What was different this time from previous [Microsoft] updates?" asked Jim Courtney, a business consultant based in Mississauga, Ontario, and a contributor to the Skype Journal Web site.

Skype business partners want to know what went wrong and, more importantly, what steps the company has taken to ensure the problem won't happen again. "They've got to explain what they've done to increase the peer-to-peer network resources ... and they haven't done that," Courtney said.

Andrew Hansen, whose company designs software to work on the Skype network, said he's scratching his head over Skype's explanation of the problem. "What was released by their PR agency doesn't make any sense at all," he said.

Bambenek wonders why this kind of outage didn't occur earlier, what exactly went wrong, and what exactly Skype has done to prevent it from happening again in the future.

"The only thing I'm pretty sure of is that Skype is hiding information," he said.