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Forums » Getting $10 AT&T DSL Still a Pain? » Website won't let me order
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« User's don't want it?  
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tshirt
Premium
join:2004-07-11
Snohomish, WA

reply to shutrbug
Re: Website won't let me order

said by shutrbug See Profile :

I already have DSL via Sonic.net, although my contract expired. When I clicked through the links, this is what I got.
Our system indicates that you already have DSL or high-speed Internet access service installed on this phone line, ........
This is a common problem for users of rebranded DSL lines,
the line owner (AT&T in this case) can't cutoff an third party DSL user, and even if you call Sonic.net to disconnect that maynot show up in the AT&T status/order computer for weeks.
You might have more luck via the phone, but I this problem shift from a third party back to verizon, according to them I would have to quit the third party then wait one or more weeks before verizon to reinstall.
When they cut the DSL off they also killed my phone line for a 3 day holiday weekend, so I canceled the verizon DSL and bought a cable modem.


Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
San Antonio, TX
Just to clarify, this is NOT "rebranded" DSL - it is sold wholesale to the ISP. There is a difference.
Forums » Getting $10 AT&T DSL Still a Pain?Revamped Site »
« User's don't want it?  


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