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Forums » comments on review of Comcast » Comcast HSI in Winnipeg Manitoba
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prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick

Comcast HSI in Winnipeg Manitoba

In reference to Comcast HSI, pretty much everything goes through Winnipeg, Manitoba. If you reach the Texas HSI call center, they seem to be the worst at knowing anything (no, not a sling a Bush but hey . . . ) St. Louis HSI call center isn't too bad but they outright told me that they can't do anything but forward changes to Winnipeg who actually makes the changes. I've found Winnipeg to be more knowledgeable and actually able to do something in a few minutes than any other call center. I now ask which city I'm talking to and if it's Texas, I hang up and call again.
to review · permalink · · 2007-08-20 11:54:12 · Reply to this

Tim2
Premium
join:2006-06-19		 Where I am, tech support is handled at the local call center, all day, every day.
to review · permalink · · 2007-08-20 13:04:29 · Reply to this
Forums » comments on review of Comcast

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