|reply to gooch |
Good luck with your first bill. I was charged 14.99 and called and said "I ordered $10 DSL". Their response? "We don't have $10 DSL, sorry". I spoke with 3 different people and even emailed the confirmation of my web order. All 3 REFUSED to correct this....I short paid my bill and wrote a letter explaining, as well as included a copy of my web order. Fingers crossed......