TravisC_Braemar
@camptv.com
|  Braemar Subdivision - Elliston Ct. Bristow
I really dislike not having options - and this applies to ISP(s) as well. It seems that service is slow and customer service is in place for the sake of only fulfilling obligations to the county - in order for Gateway to remain service provider for the community. I really want Verizon FiOS and believe that competition should be allowed for quality service to be promoted.
I had Verizon at my old house and things went so well I never thought about the service; It just happened (correctly).
Recently, I had a problem with connection and called the helpline and reset my router, replaced my router with new MAC, connected directly with my PC and finally had a Gateway Technician out to diagnose the problem - finally the MAC was not setup in the main office correctly. The tech was a nice guy though.
Advertised speed is not correct - shared connections and dependent on how many of your neighbors are connected. |
