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Forums » Comcast Wants More In-House Techs? » Omg!
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Employees cost too much..... »
reelbigfish

join:2002-06-06
Boston, MA
·Comcast
·Comcast Digital Vo..

Re: Omg!

Contract work surely has its place. Although, now that they are providing phone service I see the need for more in-house techs. They need quicker response from more knowledgeable techs to handle this type of service that people depend on. For installs and such, I don't see a problem with contractors. It really is only when there are problems there needs to be an in-house tech.
permalink · 2007-08-22 13:43:00 · Reply to this

PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03

Re: Omg!

Exactly. With all the new technologies, they need more in house techs so they can make sure they are trained properly. The one thing I hate the most is when I talk to a CSR or they send someone to my house that knows LESS than I do.
permalink · 2007-08-22 14:11:12 · Reply to this
Forums » Comcast Wants More In-House Techs?Employees cost too much..... »

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