PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03 | reply to reelbigfish
Re: Omg!
Exactly. With all the new technologies, they need more in house techs so they can make sure they are trained properly. The one thing I hate the most is when I talk to a CSR or they send someone to my house that knows LESS than I do. |
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reelbigfish
join:2002-06-06
Boston, MA
 ·Comcast
 ·Comcast Digital Vo..
| reply to binarycode
Contract work surely has its place. Although, now that they are providing phone service I see the need for more in-house techs. They need quicker response from more knowledgeable techs to handle this type of service that people depend on. For installs and such, I don't see a problem with contractors. It really is only when there are problems there needs to be an in-house tech. |
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