| A little about Comcast Tech's For starters the issue Comcast has is mainly with sub contractors. The sub contractors are "trained" by their hiring company and not Comcast. All Comcast "In House" Tech's are required to attend 6 weeks of training and get certified in safety and other areas before they are to solo in the field.
After completion of the initial training (CT1 and CT2 respectively) the technician then goes back for training as a CT3. Of course between CT1 and CT2 is a 90 day period (introductory, can be fired easily) and the between CT2 and CT3 is generally another 90-180 days depending on performance in the field and over performance.
The majority of horror stories are in relation to the sub contractors... I know. I used to be a Comcast tech. |
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| said by smithy9:The majority of horror stories are in relation to the sub contractors... I know. I used to be a Comcast tech. And the contractors that Comcast hires are the sole responsibility of Comcast. Comcast makes the choice to have these companies represent them, therefore Comcast is to blame for the service and all the crap that happens.
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"I've learned that depression is merely anger without enthusiasm." |
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