redsox0717
join:2003-11-07
Durham, CT
2 edits | [Connectivity] Frequent connection drops
Starting a few weeks ago, my internet connection completely drops. This happens a few times a day and the only way to fix it is by powercycling the cable modem. The modem is a RCA DCM 305 and I have a D-Link router. Here are my signal levels:
»img168.imageshack.us/img168/9618···lev7.jpg
I can still do ipconfig release and renew and all the lights on the modem are normal when the connection drops, does anyone know what is wrong? |
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joe40
join:2005-11-26
Danbury, CT
 ·Comcast
| how far are you from danbury.
it been a issue on and off here too
your signal are ok
just my opinion
i have the same modem
sometime i think the rca 305 is a problem modem.
if you had it for five year and it is a rental swap it out. |
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redsox0717
join:2003-11-07
Durham, CT | bout 50 miles away from Danbury, yeah it's a rental that i've had for awhile, but the problem just started recently so i'm not sure it's the modem...but I guess it won't hurt to swap it. |
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joe40
join:2005-11-26
Danbury, CT
1 edit | will not know if it is the modem until others have the same issue as us.
post back if swapping does fixes it.
i will junk my modem
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
| reply to redsox0717
said by redsox0717  :Starting a few weeks ago, my internet connection completely drops. This happens a few times a day and the only way to fix it is by powercycling the cable modem. The modem is a RCA DCM 305 and I have a D-Link router. Here are my signal levels: » img168.imageshack.us/img168/9618···lev7.jpgI can still do ipconfig release and renew and all the lights on the modem are normal when the connection drops, does anyone know what is wrong? F.W.I.W, when you perform an ipconfig/release - renew from behind a router, you are renewing the LAN IP address that is being assigned to your computer by the router's DHCP server and not the Comcast WAN IP addy that is being assigned by them to your router...
Have you tried removing the router from the equation and seeing if the issue still exists ? |
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JahsDisciple
Living my life like it's golden
Premium
join:2007-07-07
Baltimore, MD
·Comcast
| reply to redsox0717
you can also do a ipconfig /all to check the lease times. if it's moved down to an hour or so, there's probably some network maintenance.
»Comcast High Speed Internet FAQ »Why is my IP lease down to 1 hour? |
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EG
The wings of love
Premium
join:2006-11-18
Union, NJ
3 edits | Performing an ipconfig/all command when behind a router will reveal the length of the LAN IP lease that is being provided by the built in DHCP server of the router, and not the IP lease length that is being assigned by their Comcast DHCP server.
In some router's configuration pages, on the "Status" page, you may be able to see the length of the Comcast WAN IP lease.
If this information is not available in the router's config pages, one has to connect their machine directly to the modem and issue that command to be able to see that information. |
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