SunRocket Sues Vonage Over Customer List in Teleblend http://www.dslreports.com/forum/r18937381 en Fri, 27 Nov 2009 06:47:04 EDT Fri, 27 Nov 2009 06:47:04 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18989340 Fraidman : Dewey Cheatem ? I take it you're a Three Stooges fan ?]]> http://www.dslreports.com/forum/remark,18989340 Fri, 31 Aug 2007 20:22:08 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18978626 dmolavi :
said by DMS1 See Profile :

2. Vonage obtained the data illegally and SunRocket couldn't be held liable for the inadvertent breech of their terms. In this case one would have thought that it would be a criminal case against Vonage and not a civil matter.
bzzt...a breach of their system would still fall under a violation of their policy, even though it was not intentional. that's one of many reasons why credit card companies get in lots of hot water when their systems are breached and user data is stolen. "why?" do you ask...simple: they didn't secure their systems enough to protect your data.
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NukedGallery.net]]> http://www.dslreports.com/forum/remark,18978626 Thu, 30 Aug 2007 07:26:35 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18978469 bellhater : someone should start a "AFTER" suit against SR for allowing their list to leave their hands. After looking over their tos and privacy statement, looks as if SR should have a class action against them, and allow Vonages lawyers to be the head of the suit.]]> http://www.dslreports.com/forum/remark,18978469 Thu, 30 Aug 2007 05:55:53 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18941202 anon : No Bankruptcy Court proceeding has been filed.

An Assignment for the Benefit of Creditors is an "unofficial" bankruptcy matter where the liquidator tries to resolve the claims outside of an official court proceeding.

Even if the matter was a case filed in bankruptcy court, a procedure called an "adversary action" could have been used to file a claim by "the debtor" against another party.

Speculation: Probably the reason it was done this way, is because the venture capitalists who funded SR can retain some control over the matter and get paid back first out of the liquidation proceeds.

Speculation: Someone at the new entity, Sunrocket LLC and/or Teleblend probably figured they could shake out some $$ from Vonage.

This likely was not done to benefit the individual SR consumers/account holders but the investors.]]> http://www.dslreports.com/forum/remark,18941202 Fri, 24 Aug 2007 12:36:54 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18941170 anon : There is an article about this in today's Washington Post that expands a bit on the topic. I especially like the last couple of paragraphs:

Sherwood said many customers think it has released the list to Vonage.

"Customers are concerned that Sherwood is selling their personal information to obtain capital in the SunRocket liquidation," which could expose the company to customer lawsuits, SunRocket said in the complaint.


Noooooo.... you THINK? Anyway, just thought I'd point this out to all the nay-sayers who seem to feel that a customer lawsuit wouldn't go anywhere. That may well be true, but then again, if this article is accurate then it appears that Sherwood Partners is concerned about the possibility of such a lawsuit, and they don't want former customers to have any (additional??) ammunition.]]> http://www.dslreports.com/forum/remark,18941170 Fri, 24 Aug 2007 12:31:34 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18941110 prestonlewis : This whole list sale thing is confusing. When a company (SR) files for bankrupty, the bankruptcy court takes over possession in the form of a receiver (Sherwood Associates). Leases, contracts, agreements, etc. are suspended unless the bankruptcy court decides otherwise. I would think that SR's TOS and privacy promises would be subject to the whim of the bankruptcy court since SR really can't make any decisions for itself any longer. How can SR even perform a lawsuit without the permission of the bankruptcy court or Sherwood Associates? The whole lawsuit thing sounds fishy.]]> http://www.dslreports.com/forum/remark,18941110 Fri, 24 Aug 2007 12:23:27 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18940680 DMS1 :
said by undef See Profile :

Actually, in several states there is precedence for lawsuits against a business for violation of its posted policies. Sunrocket's policy stated that they would not sell or trade user information....

In fact, this is a bit of a big issue right now, as customer lists and user data are usually one of the biggest assets remaining in a bankruptcy case, but businesses that have stated they will not sell or trade such lists cannot do so even in bankruptcy.

Former Attorney General of New York, and current Governor of the same, Elliot Spitzer, is responsible for a lot of the current precedence in cases like these. If anyone is interested, a little bit of Googling will answer all...
I can see your point, but to me it seems there are two possibilities here:
1. The data was sold to Vonage, in which case it is SunRocket (or their successors) that have broken their own rules and they can't try and blame Vonage, or,
2. Vonage obtained the data illegally and SunRocket couldn't be held liable for the inadvertent breech of their terms. In this case one would have thought that it would be a criminal case against Vonage and not a civil matter.

Personally, I think SunRocket are mega-pissed that the potential deal with Vonage fell through and they are trying to exact revenge. A desperate attempt by desperate people.]]> http://www.dslreports.com/forum/remark,18940680 Fri, 24 Aug 2007 10:59:56 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18940650 DMS1 :
said by SR_USER See Profile :

Doesn't matter who, but someone sold my damn info!!
No - someone "obtained" your damn info. From the article, it seems the two parties disagree on whether it was sold.

If it was sold then it's unlikely the receiving party (Vonage) could be held responsible unless they knew it was stolen data (used notes under the toilet door etc.). However, if, as SunRocket claim, Vonage stole the data then this is a different matter.]]> http://www.dslreports.com/forum/remark,18940650 Fri, 24 Aug 2007 10:53:30 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18940628 undef :
said by DMS1 See Profile :

How can SunRocket state that they have "sustained and continues to sustain immediate and irreparable harm and injury... and exposure to customer suits"?

Actually, in several states there is precedence for lawsuits against a business for violation of its posted policies. Sunrocket's policy stated that they would not sell or trade user information....

In fact, this is a bit of a big issue right now, as customer lists and user data are usually one of the biggest assets remaining in a bankruptcy case, but businesses that have stated they will not sell or trade such lists cannot do so even in bankruptcy.

Former Attorney General of New York, and current Governor of the same, Elliot Spitzer, is responsible for a lot of the current precedence in cases like these. If anyone is interested, a little bit of Googling will answer all...]]> http://www.dslreports.com/forum/remark,18940628 Fri, 24 Aug 2007 10:50:01 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18940605 SR_USER : Doesn't matter who, but someone sold my damn info!!]]> http://www.dslreports.com/forum/remark,18940605 Fri, 24 Aug 2007 10:46:33 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18940603 wnyzfinest : they are just trying to get any pocket change.

Sunrocket LLC?
interesting]]> http://www.dslreports.com/forum/remark,18940603 Fri, 24 Aug 2007 10:46:26 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18940442 DMS1 : How can SunRocket state that they have "sustained and continues to sustain immediate and irreparable harm and injury... and exposure to customer suits"?

In case they hadn't noticed, they are no longer trading. There isn't anything to damage.

Reading between the lines, it sounds like some remnant of SunRocket is trying to use a prior confidentiality agreement to get some money out of Vonage.]]> http://www.dslreports.com/forum/remark,18940442 Fri, 24 Aug 2007 10:16:40 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18939972 ptrowski : »www.theregister.com/2007/08/23/v···t_rival/

Another article, gotta love the Register.]]> http://www.dslreports.com/forum/remark,18939972 Fri, 24 Aug 2007 08:40:29 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18939943 dmolavi :
said by JoeG4 See Profile :

LMAO

It's the pot calling the kettle black.
amen to that. this whole shutdown has been one giant clusterfuck from the minute it started. goodbye sunrocket, inc. hello sunrocket, llc. throw in sherwood, teleblend, etc in to the mix. what a party.

i see this as one of two things: sunrocket (inc or llc) failed to protect our info and vonage got it from a broker, or sunrocket (inc or llc) sold it to the broker. either way, sunrocket (inc or llc) failed to uphold their privacy policy.

i recall getting a letter from vonage a few weeks ago w/ my name stating that as an ex-sr customer, i could get a month free or something. same mis-spelled name on the vonage mailing as on my SR account. hmmm....

screw 'em both, i say.
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NukedGallery.net]]> http://www.dslreports.com/forum/remark,18939943 Fri, 24 Aug 2007 08:33:42 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18937794 JoeG4 : LMAO

It's the pot calling the kettle black. ]]> http://www.dslreports.com/forum/remark,18937794 Thu, 23 Aug 2007 22:03:54 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18937667 voiplover : If the article is correct, I think SR is saying that somehow Vonage got a hold of information from SR that SR is legally responsible for. So I guess that we should be suing SR for not protecting our info. :p]]> http://www.dslreports.com/forum/remark,18937667 Thu, 23 Aug 2007 21:46:23 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18937441 dvpatel : Does this mean that we can also sue SunRocket LLC for stealing our money? Though I hate the fact tht Vonage knew I was a SR Customer, I think some one at SR sold the list for money and now they are filing a frivlrous (sp), suit. They think we all were born yesterday I suppose.]]> http://www.dslreports.com/forum/remark,18937441 Thu, 23 Aug 2007 21:19:30 EDT Re: SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18937419 prestonlewis : Interesting. I had read that Sherwood Associates, SR's bankruptcy court appointed receiver had sold Vonage SR's customer list. What I can't understand is:

1. How did a "marketing" company get the list in the first place if SR was so committed to keeping it's lists private.

2. How can SR sue in court since the receiver, Sherwood Associates, is basically SR's master at this point. Perhaps Sherwood is sueing on behalf of SR.]]> http://www.dslreports.com/forum/remark,18937419 Thu, 23 Aug 2007 21:15:44 EDT SunRocket Sues Vonage Over Customer List http://www.dslreports.com/forum/remark,18937381 dssman : Washington Business Journal - 2:44 PM EDT Thursday, August 23, 2007
by Jeff Clabaugh
Staff Reporter

Internet phone company SunRocket, which ceased operations in July, is suing former rival Vonage, accusing it of stealing SunRocket's customer list.

SunRocket LLC, formed after SunRocket Inc. ceased operations to oversee the sale of its assets, is seeking unspecified damages, calling its customer list "one of its single most valuable remaining assets."

Vienna-based SunRocket claims that, after talks to be acquired by Vonage Holdings Corp. broke down, Vonage (NYSE: VG) wrongfully acquired its customer list and contacted some of those customers seeking their business.

SunRocket has "sustained and continues to sustain immediate and irreparable harm and injury... and exposure to customer suits," the company said in its complaint.

"We believe the suit lacks merit," says Vonage spokesman Charlie Sahner. "We obtained a VoIP subscriber list through an established marketing list broker and were assured that the data was legally obtained and could be used without violating anyone's proprietary rights."

Earlier this month, SunRocket issued a statement denying rumors that it had sold its customer list after complaints from former customers.

SunRocket, founded in 2004, had 220,000 subscribers at the time it shut down.]]> http://www.dslreports.com/forum/remark,18937381 Thu, 23 Aug 2007 21:10:10 EDT