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National Capital Freenet (NCF), anyone used it? »
« Distance from a DSLAM? How can I know?  
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Acanac Inc
Premium
join:2007-03-05
Mississauga, ON


1 edit
reply to Last Parade
Re: Acanac Free Trial

said by Last Parade See Profile :

I wasn't receiving any more updates on ticket TOA-20063

Then all of a sudden they say my line is set up on ticket BDY-15597 and QHV-74637 ... I don't know if this was for my free trial that I put in for many weeks ago and never got a response to, or what. In any case, is there an appointment for a Bell tech to come out?
It looks like you were missing some information. Once the obtained that your order was able to be setup. At this moment I don't see a reason for Bell to come by, but they will let you know if they have to.


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON


1 edit
reply to Last Parade
said by Last Parade See Profile :

Are you seriously at 1650 Dundas St? I have a client in the Dunwynn plaza.
We have been at this location since 2000. Our main data center is on the second floor next to the School of Dance. At this location we currently house nearly 600 servers. These servers are mainly for our sister company Canaca.com Acanac also has a small retail store on Bloor ST. in Toronto. Finally we also have space at 151 Front Street in downtown Toronto. Most of the DSL equipment is located at this location. The reason for this is that it's much more cost effective to interconnect with Bell at 151 Front street than at our Mississauga location.

If anyone is interested we do give tours of our facility. Nothing really special, but at least you get to see the physical equipment.

Best Regards,
Paul L.
»www.acanac.ca


macedon
Jazz me baby
Premium
join:2006-02-12
Canada
clubs:
interesting

Thanks for sharing

o12358

join:2005-10-19
Guelph, ON
reply to Acanac Inc
hey paul i sent you a pm with my contact info =]


Last Parade
One of the Brightest Stars

join:2002-10-07
Port Colborne, ON
·Acanac
·Cogeco Cable

reply to Acanac Inc
said by Acanac Inc See Profile :

said by Last Parade See Profile :

I wasn't receiving any more updates on ticket TOA-20063

Then all of a sudden they say my line is set up on ticket BDY-15597 and QHV-74637 ... I don't know if this was for my free trial that I put in for many weeks ago and never got a response to, or what. In any case, is there an appointment for a Bell tech to come out?
It looks like you were missing some information. Once the obtained that your order was able to be setup. At this moment I don't see a reason for Bell to come by, but they will let you know if they have to.
I hope that now that you've charged me for a full year + band rate, you are able to provide service at both addresses, after saying that it was not available. Otherwise you will be refunding a pro-rated amount. =)


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

reply to o12358
said by o12358 See Profile :

hey paul i sent you a pm with my contact info =]
I have now responded to your PM. If you have any other questions please let me know.

Best Regards,
Paul L.
»www.acanac.ca


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

reply to Last Parade
said by Last Parade See Profile :

said by Acanac Inc See Profile :

said by Last Parade See Profile :

I wasn't receiving any more updates on ticket TOA-20063

Then all of a sudden they say my line is set up on ticket BDY-15597 and QHV-74637 ... I don't know if this was for my free trial that I put in for many weeks ago and never got a response to, or what. In any case, is there an appointment for a Bell tech to come out?
It looks like you were missing some information. Once the obtained that your order was able to be setup. At this moment I don't see a reason for Bell to come by, but they will let you know if they have to.
I hope that now that you've charged me for a full year + band rate, you are able to provide service at both addresses, after saying that it was not available. Otherwise you will be refunding a pro-rated amount. =)
If a refunded is required you would be refunded the full amount.

Best Regards,
Paul L.
»www.acanac.ca

o12358

join:2005-10-19
Guelph, ON
reply to Scoop
what kind of speeds do people get on acanac? right now the upload is faster than the dl for me

Last Result:
Download Speed: 367 kbps (45.9 KB/sec transfer rate)
Upload Speed: 377 kbps (47.1 KB/sec transfer rate)


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

Since your using a free test account your speeds will be limited to what ever your current profile is. From the looks of it it looks like your on DSL light with your current provider.

Please remember that our Free DSL login accounts can't change your current profile. You would need to contact your current provider.

o12358

join:2005-10-19
Guelph, ON
oh ok


downshft

join:2001-12-17
reply to Scoop
Hey Paul

What kind of info do you need?

Thanks for your help.


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
If you require a free trial login please just provide your contact information.

name
address
phone number
and email

Best Regards,
Paul L.
»www.acanac.ca


downshft

join:2001-12-17
Done


JDTML

@tecsys.com

 reply to Scoop
Is free trial still available? I saw the ad 18.95/month yearly plan it's quite good wonder how will be the speed at my location. What happen after one year from the yearly plan of 18.95? Will it switch to regular price monthly plan or still continue with the 18.95$ yearly plan?


Gwai Lo Dan

join:2007-01-24
St Catharines, ON
·CIKTEL Telecom

said by JDTML :

Is free trial still available? I saw the ad 18.95/month yearly plan it's quite good wonder how will be the speed at my location. What happen after one year from the yearly plan of 18.95? Will it switch to regular price monthly plan or still continue with the 18.95$ yearly plan?
It's been covered a few times but... the price goes up to $34 at the end of 1 year. The first year is a loss-leader to get customers to try the service, then hopefully stay afterwards. The company offers a 30 day money-back guarantee if you are not happy with your speed or other aspect of the service.


Last Parade
One of the Brightest Stars

join:2002-10-07
Port Colborne, ON
reply to Scoop
still waiting for activation


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON
Activations take at least 5-8 business days. Since we got your missing information on the 21 it will be a few more days before your order is setup.

Best Regards,
Paul
»www.acanac.ca

Jonny_eh

join:2004-10-12
Nepean, ON
reply to Scoop
Does acanac offer newsgroup access like teksavvy?


Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

Sorry, but Acanac does not offer newsgroup. The extra features we do offer is 100GB of online storage and soon our Online PC. More information can be found at »acanac.net/online-pc.htm

Best Regards,
Paul
»www.acanac.ca


Last Parade
One of the Brightest Stars

join:2002-10-07
Port Colborne, ON
·Acanac
·Cogeco Cable

reply to Jonny_eh
said by Jonny_eh See Profile :

Does acanac offer newsgroup access like teksavvy?
you can find a good deal right now at »newsrazor.net ... 10 concurrent connections for 10.95/month for 3 months, then it goes up to an industry standard 14.95/month. the speed is a bit 'meh' so far, but you can always switch to something like »newshosting.com (the middle plan) for 14.95 after your 3 months with newsrazor are up. just a thought.
Forums » O Canada! » Canadian » Canadian BroadbandNational Capital Freenet (NCF), anyone used it? »
« Distance from a DSLAM? How can I know?  
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