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reelbigfish

join:2002-06-06
Boston, MA

reply to zfod_mtv

Re: [Connectivity] Outage: Sunnyvale, CA area

Rumor is it could be maintenance. They really need to update their network in Silicon Valley, lots of tech savvy users.

zfod_mtv

join:2004-01-09
Sunnyvale, CA

Yeah, note I said 'unofficially', as since my original post connectivity has been lost a few times in terms of routing ( cable termination seems fine ).

Maintenance on primetime Friday night extending into Saturday morning seems ambitious, and the official term used by Comcast was 'outage'. Nothing ostensible on the streets happening in terms of provisioning.

Hopefully what I'm seeing now is the final tapering stabilization from the outage.

Still, yes, very frustrating that the Silicon Valley build-out doesn't seem as good as other parts of the country.

I've been a customer since the @Home days, and generally speaking with my network engineer/architect hat on there have been few outages over that 6 year period. However, I do hope things stabilize, and this is not indicative of a trend.

zfod_mtv


zfod_mtv

join:2004-01-09
Sunnyvale, CA

Also,

A little cross-pollination -- many people in the Sunnyvale, CA area in the Comcast TV ( that have both TV and HSI ) are confirming my original statements about the poor consistency of service as of late:

»Comcast outages in Sunnyvale, CA

zfod_mtv


reelbigfish

join:2002-06-06
Boston, MA
Reviews:
·Comcast
·Comcast Digital ..

I remember when Comcast was performing the upgrade from 1.8 to 3.0 Mbps and we has issues for 3 weeks with packet loss and routing. I would just keep on them, call every couple days and they will resolve it. They are a big company and sometimes can't get out of their way but they eventually get it right.


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