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McAfee SiteAdvisor Malfunction »
« Security Software Updates - 12 Sep 2007  
AuthorAll Replies


MarkAW
Barry White or lil bratt
Premium
join:2001-08-27
Canada
·Bell Sympatico
·Cogeco Cable


2 edits
reply to BB1984
Re: Just keeps getting better (not)... Windows Validation Issues

quote:
After several email excahnges with Microsoft on validation problems, I just received this:

Thank you for your response.

I’m sorry to inform you that the Windows Genuine server might be down for few days. I have escalate the issue to our Genuine team, kindly try to validate again on Tuesday 28 Aug 2007.

Thank you for contacting Microsoft Technical Support.
»forums.microsoft.com/Genuine/Sho···iteID=25

quote:
I called Windows Genuine Advantage customer service and spoke to a live contact - they are aware of the issue and are working as we speak on a fix for this.

This error started appearing after the last 2 automatic updates that I *unfortunately* elected to download and install (I usually delay it for a week or two!).

I did not download any other software and I know it is these 2 automatic updates because it was working one minute and then after the 2 updates, it stopped!

They do not have an ETA - but they took down my contact# and said I will be contacted if there is any update.

I did mention to them that I have an office trip on Monday and I cannot have this problem until Monday - so they are aware of the urgency as well.

I encourage others to contact them and let them know of this - this should have *NEVER* happened!.

Thanks!
»forums.microsoft.com/Genuine/Sho···iteID=25

--
Part of the inhumanity of the computer is that, once it is competently programmed and working smoothly, it is completely honest. - Isaac Asimov (1920 - 1992)
Forums » Up and Running » Security » SecurityMcAfee SiteAdvisor Malfunction »
« Security Software Updates - 12 Sep 2007  


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