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Forums » O Canada! » Canadian » Canadian Broadband » Thomson SpeedTouch 5x6v6 FirmWare v6.2.H (v6.2.17.5)
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Bicephale

join:2005-09-24
·TekSavvy Solutions..


1 edit
reply to jspitaels
Re: SpeedTouch 516v6 v6.2.29.2 looses synch every 5 minutes shar

Thank you for pointing out that v7.4.4.7 is "GeChGen", i've
made the correction to my post. The 'DMT' capture was to
make sure your SpeedTouch doesn't have a custom boot-
loader installed but i suppose that with your explanation on
"locking" access via the user rights makes that information
much less interesting than i could imagine at 1st. Relatively
to FTP UpLoading, it does write indeed but i was under the
definite impression that 'user.ini' won't be accepted unless
it's been validated previously - which is done through the
HTTP GUI, i believe. I look forward to read from you about
what happens with that ST from Belgacom, in any case! As
for FirmWares, if you can't trace what you need using links
provided in the initial post then try the ModemHelp UK site!


jspitaels

join:2009-11-30

reply to Bicephale
Hi Bicéphale,

thx for your quick reply!
Now I think I need to point out a few things:

- I don't need to "de-brick" my Speedtouch 516v6. It had Belgacom's firmware on it in the past which by default doesn't let you change to an other ISP as a simple user. There is however a way to do that if you log in as "Expert" / "Expert". Unfortunately, at the time I didn't know that. Now it is running the stock firmware 6.2.29.2, which I downloaded from speedtouch.nl.

- I never ran DMT or the likes and I am not going to do so. I just want a stable connection to my ISP Base with standard firmware that can be reconfigured to another ISP, should the need arise.

- So the only problem are those deconnects every 5 minutes. Because of the delay being exactly 5 minutes I suspect a bug in the 6.2 series firmware.

- I will try 7.4.3.2 again this weekend. I'm not sure if I really got the international version last time. If that doesn't work I will try out 7.4.4.7 (UK) if I can find it (I only found the GeChGen variant, and one for Saudi-Arabia so far);
If needed, I'll modify user.ini by hand and restore it through the web interface. Last time I uploaded it through ftp, without complaints about read-onlyness or anything, but perhaps the restore process does some other things...

So thanks for the tips and I will post my findings.


Bicephale

join:2005-09-24
·TekSavvy Solutions..


1 edit
reply to jspitaels
Hummm...

I still depend on oil lamps here so i don't know if i can be of
any help to you but lets see what will come out of the post
anyway... 1st, i guess that these are good threads to read
if you happen to own a "branded" Thomson SpeedTouch:

»Thomson SpeedTouch 5x6 & 585 EJTAG "De-Brick" Access
»forums.modem-help.co.uk/viewtopic.php?t=1220

It eventually leads here:

»download.modem-help.co.uk/utilit···Alcatel/

...but you must authenticate on their site 1st to download.

As for the five minutes "nag" delay in v6.1.4.6/v6.1.9.6 i'd
concur it's certainly a possibility to cause regular resets if
using 'DMT' in "Diagnosis" mode or equivalent. Try v6.1.0.5
instead!!!



FirmWare v7.4.3.2 was friendly enough to me, my VPI/VCI
pair is 0/35 so... What i do know is that when dealing with
v7.4.4.7 (GE) i was forced to edit 'user.ini' manually until it
got acceptance from the GUI's "Restore" item. FTP is Read-
Only i believe, it's a good idea to FTP to the SpeedTouch's
FTP server to save copies of 'user.ini'/'user.tpl' somewhere
but you'll need to pass through the HTTP GUI to have your
new .INI configuration file validated/installed. What version
is your bootloader (i suggest you post a 'DMT' capture)?...


jspitaels

join:2009-11-30

reply to Bicephale
SpeedTouch 516v6 v6.2.29.2 looses synch every 5 minutes sharp!

Hi forum members,

have you ever come across the following situation:
- I own a ST 516v6 for POTS (annex A, i.e. no ISDN) which was originally locked to ISP Belgacom in Belgium and working fine on my line.
- Then I swapped to provider Tele2, which has now become Base and used their provided Eicon USB modem. That went fine too.
-Now recently I wanted to start using a wifi router and so dug up the Speedtouch again. Because it was locked to Belgacom I had to do a "kernel mode upgrade" to firmware 6.2.29.2 (holding the reset button pressed for 15 seconds during to start the upgrade), such that I could change the settings for Base.
- I configured the modem to Base's settings 0/32 instead of the default 8/35 and it connects fast, in about 30 seconds.
- SN margin looks ok at around 25 dB both up and down.
- Now every 5 minutes (and I mean 300 seconds sharp!) the modem will loose its synch, and then reestablish the connection after about 30 seconds of negotiating with the DSLAM.
- Could this be a relic from the DMT nags that Thomson built in the 6.1 firmwares?
- How can I avoid it with this version of the firmware?
- Should I manually remove user.ini and user.tpl and then reload the factory defaults?
- I have tried 7.4.3.2 and 7.4.4.7 but couldn't configure them to connect, even after manually changing the 8/35 numbers in two locations in user.ini. Should I change user.tpl also?
- Is 7.4.4.7 restricted to ISDN?

Thanks for shining your light on this.
Regards


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to b33r
Re: Thomson SpeedTouch 5x6v6 FirmWare v6.2.H (v6.2.17.5)

Hummm...

What about a solution based on "Remote Assistance" support?:

»Re: Question regarding bridge mode DSL-to-router connection


b33r

join:2009-11-15


1 edit
reply to Bicephale
I've done rf choked and i think it has improved, and one thing my eset nod32 seems to be blocking my DMT tool, what i always do is to disable my eset nod32 firewall. I cant find any solution, as far as my concern I want to always enable my firewall.
thanks


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to b33r
Hi B33r,

I find that your question is appropriate, on the contrary, because
my thread was born with the hope that it should answer this very
question, eventually!... My problem about it is that i'm not familiar
with ADSL2+ 'DMT' captures, as a consequence it's even harder to
make predictions than it usually would be using instant snapshots.

My recent efforts to clear the matter based on long-term analysis
opened the door on a stimulating venture, please see for yourself:


From the ground up!, Bicephale, 2009-Sep-16



ST516 - Speeds Degrade over time, Bicephale, 2009-Oct-4



From the ground up!, Bicephale, 2009-Nov-23


Though it's still too early to make any conclusions, in my opinion...



Unfortunately, those results appear to have been affected by some
harsh phone-line misbehaviour which was tamed down as the warm
season gave place to the automn. Intuitively, i might be tempted to
favour the FirmWare from my 3rd graph but i have doubts as to how
the SpeedTouch 5x6/585 may react if stressed somewhat further...


b33r

join:2009-11-15

reply to Bicephale
Click for full size
Sorry for hijacking the thread,
Is it advisable to update my firmware (6.2.17.5) to the latest.
Will it improve my connection?
my ISP is primus.
thanks


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to jfmezei
Re: Thomson SpeedTouch 5x6v6 FirmWare v6.2.H (v6.2.17.5)

Hummm...

I believe the internal Thomson ST5x6 registers are reliable
enough to generate overall long-term performance graphs,
if monitored externally. But... Should one need to capture
some micro-events with near 100 % reliability then i guess
this may be a more suitable approach:


ST516 - Strange discovery, Bicephale, 2008-Oct-16


What about a classic LM567 tone detector circuit to watch
the pilot tone?!... After all, 276 KHz is well within the chip's
specifications (500 KHz). Such probe would only need to be
loosely coupled and galvanic isolation would ensure that it's
sufficiently safe for testing purposes.



jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·ELECTRONICBOX

reply to Bicephale
No, am just telnetting into the modem when needed. Never got around to setting up SNMP for it.

Spent considerable amount of time trying to build its config , removing all the bells and whistles since I just use it as a bridge modem and have since moved to more important matters because it hasn't given me problems. But when the ISP tells you you lost sync (from their point of view), you'd want to check if your modem also saw a loss of sync (which I suspect it did not).


Bicephale

join:2005-09-24
reply to jfmezei
Are you using its SNMP resources? Which client application? OS?...



jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·ELECTRONICBOX

reply to Bicephale
I don't have DMT available.

I just wish DMT folks just documented the commands they send to the modem to get their information.

Because the St516 has a broken/useless syslog, it is hard for an extranal monotor to "catch" sporadic sync drops that last just a few seconds.


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to jfmezei
I don't have an ST on-line right now but i can suggest you to
use the debug feature in 'DMT'. I don't recommend you trust
the ST5x6 counters to be 100 % reliable, though: i believe a
proper way to catch these events is thru external monitoring
tools like 'DSL_StatScope' or 'DMT' in "Diagnosis" mode...



jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·ELECTRONICBOX

reply to Bicephale
Not sure if appropriate thread but...

Does anyone know a ommand line command for the Speedtouch 516 that would show how long the DSL carrier/sync has been on ? (or last time the carrier was lost).

adsl info doesn't provide this information.


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to bobo22
Yes, we've seen error messages often enough about a device
being unavailable but it was generally obvious that Thomson's
upgrade wizard isn't always accurate with its interpretations
of the actual events. Perhaps it's simply because of timeouts
while waiting for something to happen which can't be verified
directly before the user observes it himself... 'TFTPD32' would
show you more accurate information as it's not hidden behind
a "Wizard" front-end for dummies, in any case, and that's one
method which corresponds more closely to what's widely used
by many other brand/models anyway.

bobo22

join:2007-11-11

reply to Bicephale
Is it normal that during the upgrade (flashing), the Wizards pops up and says that the modem is not recognized?

Here's how it happened :

While flashing, the power led blinks red/green and when it says that it's not recognized, the modem seems to restart and the firmware seems to have been flashed successfully.

Checked with the Wizard Tool and it reports the new firmware version and says that it's operational. I also have no problem connecting to the internet.

At first, I was spooked because I thought the modem was going to get bricked, but it works fine!

Any ideas why the wizard tool didn't complete?


Bicephale

join:2005-09-24
·TekSavvy Solutions..

reply to taytong888
Hi Taytong888,

This is a router issue which this thread can't help you with,
it's a classic that keeps popping up every few months since
the ST5x6 frenzy, a few years ago, so it shouldn't be hard
to find some help around... Possibly over here, for example:

»Connecting DMT through a router to a Speedtouch 516 modem

taytong888

join:2005-06-20
Nepean, ON


1 edit
reply to Bicephale
Hello Bicephale,

I just set up Speedtouch 516v6 modem for the first time ever. Set it up in Bridge Mode because it is in front of a router, for a PPPoE connection. Did not change default firmware.

Could you please help me set up DMT tool v 7.35?

When I open DMT, I typed in IP=192.168.1.1 (router) or 192.168.1.112 (PC connected to router) and Port 23. Auto connect when startup. User: Administrator. Password: (Left blank). Clicked Connect button.

Error message:"Connection establishment failed. There's no server running on given port or won't answer". I did temporarily disable the firewall before hand.

Thanks in advance.


Bicephale

join:2005-09-24
reply to mycomputers
The FirmWare and Upgrade Tool are both in the very 1st post...

Forums » O Canada! » Canadian » Canadian Broadband
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