peter_m
Premium
join:2005-07-13
Canada, QC
| reply to Bicephale
Re: Thomson SpeedTouch 5x6v6 FirmWare v6.2.H (v6.2.17.5)
Bicephale,
thanks for your reply. Yes the line is as clean as can be. I have a direct line from the demarc box to the modem. I also have double filtered the entire house also from the demarc box. Strangely the OSLAM (or DSLAM) is only 100m away and I still have occasional issues. Teksavvy had a Bell tech come over and everything looked A OK according to his measurements. I begged him to put me on a different pair of wires going from the OSLAM to my house but he refused. So here I am considering firmwares before I cancel my DSL.
I will take your advice on taking 'STMT' before and after I upgrade my firmare. I will do it at different times of the day, for a few days. More specifically before 12:30am and after 12:30am. The reason being most of the times when things went sour, it was around 12:30am... Is this when Bell pushes out updates to their equipment?
More importantly, where do I get the tools to measure the 'STMT'? Where do I get the 7.4.3.2 firmware for the model 516v6?
Peter |
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Bicephale
join:2005-09-24
 ·TekSavvy Solutions..
| Hi,
This short thread packs together most of what
i learned about DSL, sometimes no cure will be
available to the user (see my lantern passage):
»Re: POTS Splitter changed my life (sort of!)
Relatively to 'STMT', this is a 3rd-party tool:
»Re: Tweaks
Try the beta version as it works better for me. |
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Bicephale
join:2005-09-24 | reply to peter_m
Ha, and the FirmWare wasn't far away:
»Re: Thomson SpeedTouch 5x6v6 FirmWare v6.2.H (v6.2.17.5)
... |
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peter_m
Premium
join:2005-07-13
Canada, QC
2 edits | Bicephale,
thanks for the replies. As a first step, I have upgraded from 6.2.16.3 to 6.2.29.2 and I didn't notice anything different. Will try 7.4.3.2 later but for now, stats from 6.2.29.2 look more or less the same. How do they look to you? What does Globespan Vspec 0.8 mean exactly? |
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
1 edit | 
ST5x6 + 'STMT' (Routed PPP vs Bridge) |
Thank you very much for your contribution, i noticed
a very interesting feature in the 'STMT' capture you
published: your SpeedTouch appears to be in "Bridge"
mode while mine is in "Router" mode! It's a detail
which may seem trivial but it turns out this subject
is on topic regularily on DSL Reports and the usual
remedy for customers who try to use 'DMT', 'STMT' or
'OrbMT' is to try to reconfigure their ST device, a
stand-alone router or both...
Now, to answer your questions, FirmWare differences
may not be very obvious in your case since i evaluate
your distance to the peer (DSLAM, Stinger, etc.) to
be about 390 meters only (and it explains why you get
a reference to GlobeSpan/Virata's ChipSet). At this
range it only makes sense to measure at most 162 CRC
errors per day on a profile of 6016/800 Kbps FastPath
(the best thing you could wish for after ADSL2+)!!!
In any case, the shape of your Spectral Response makes
me wonder. Perhaps you would be well advised to call
your ISP and to ask them to send you, via e-Mail, a few
captures of the Bell "Line-Test" Portal so that we can
all see what kind of statistics they read on their end,
including the RCOs (well, everything they can send!)...
 |
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peter_m
Premium
join:2005-07-13
Canada, QC
4 edits | said by Bicephale  :...I noticed a very interesting feature in the 'STMT' capture you published... I don't know if it makes a difference, but I was using STMT 0.11b4
...I evaluate your distance to the peer (DSLAM, Stinger, etc.) to be about 390 meters only... Isn't that strange, I guestimate the total wire length from my house to the DSLAM to be no more then 120-150m.
...At this range it only makes sense to measure at most 162 CRC errors per day on a profile of 6016/800 Kbps FastPath... Can you elaborate on why 162/day is significant?
...you would be well advised to call your ISP and to ask them...a few captures of the Bell "Line-Test" Portal... I sent a request via e-mail, will post what they send me.
Regards,
Peter |
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peter_m
Premium
join:2005-07-13
Canada, QC
4 edits | reply to Bicephale
said by Bicephale :....you would be well advised to call your ISP and to ask them...a few captures of the Bell "Line-Test" Portal... Here is what I just received:
quote:
31939 TSS-22345-01 larryw 7/1/2008 8:40:25 PM
Line Status: In Service UpTime:
Line Profile: d6016/u800 on Fast Path Last State Change: Mon Jun 30 14:20:44 EDT 2008
Op.Stat.Speed(Kbs) Rel.Cap.Occup.(%) Noise Margin(0..31 dB) Signal Power(0..20 dBm) Attenuation(0..60 dB) Block count
UpStream 800 78 17.0 12.0 1.0 6.3048036E7
DownStream 6016 74 13.0 7.0 6.0 2.02050752
Peter |
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peter_m
Premium
join:2005-07-13
Canada, QC
|  Here are my latest stats from my side. I edited the image to make it as small as possible. |
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
1 edit | Wow!!!
You're right, even after it's reformatted to grasp my
attention more quickly the numbers still seem great!
I don't see UpStream 1dB attenuation levels everyday,
that's hard to believe but i guess both ends can't lie...
A lot of people probably envy you as they read this.
I'm remain puzzled by the bumps in the curve, though. |
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peter_m
Premium
join:2005-07-13
Canada, QC
| LOL, one man's garbage is another man's treasure. The Dslam is extremely close to my house. When a Bell tech parks his van next to it to do some work, I can see it from my front window. Unfortunately every once in a while I loose connectivity, usually shortly after 12:00am. Sometime rebooting the modem does not solve it and I am forced to call it in. Sometimes it comes back the next day without intervention. Sometimes the DSL light stay on yet nothing works. Since I now have the software, I will do my own line test next time it happens.
Are my HEC/CRC errors to be worried about or within norm?
Peter |
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
| Hi,
I once was on 6016/800 Kbps FastPath before my profile
was lowered and then raised again. I vaguely recall error
rates of a few thousand a day but i wasn't that familiar
with statistics back then. Anyway, you shouldn't worry
about data errors until you get bursts ten times higher
than what you shown me so far... At this scale you will
need to collect a few long term curves in order to put
a finger on your problem (it could be related to some
electric appliance controlled by a timer, for example)...
It takes time to figure these things out but you have
the best tool in town to trouble-shoot and the latest
SpeedTouch FirmWare is one of a kind. The RCOs are just
great, Attenuation levels are exceptionnal; the frequent
resets will probably be a thing of the past tomorrow. |
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peter_m
Premium
join:2005-07-13
Canada, QC
3 edits | ok, I installed 7.4.3.2 and the attenuation numbers look a little better. But the CRC, HEC and Errored seconds don't look as good as 6.2.29.2 so I am going back to 6. |
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
| Hummm...
Perhaps but that's the thing with static numbers: they don't
tell the whole story so you might not be so pleased with the
v6 FirmWare after a while. 478 CRC Errors a day is such a low
error rate it's difficult to distinguish what's marginal from
what's not. We'll sure read you with curiosity, in any case!
I wish you to experience as few resets as it is possible...
|
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TilhasBB
Formally Goden99
Premium
join:2000-08-05
canada
1 edit | New Firmware out !!
7.4.4.7 Deutsch ST5x6_GeChGen_R7447_rel.zip
Anyone tried it yet? |
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Bicephale
join:2005-09-24 | Hi TilHasBB,
I haven't yet but you can be sure i will...
|
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
| Hi,
Let me introduce you to FirmWare v7.4.4.7-iA!
Any idea what makes it "Custom" anyone?:
Something like this, for example?:
...or maybe i just didn't notice it before... |
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mlerner
Premium
join:2000-11-25
Nepean, ON
 ·Rogers Hi-Speed
·TekSavvy Solutions..
·Bell Sympatico
| said by Bicephale :Hi, Let me introduce you to FirmWare v7.4.4.7-iA! Any idea what makes it "Custom" anyone?: More faulty stats in this release? The bit loading seems even worse with this firmware.
--
"If bullshit was money this guy would be richer that Bill Gates." - quote by olebiker on Mirko Bibic |
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Bicephale
join:2005-09-24
·TekSavvy Solutions..
| Hi,
If the previous FirmWare realease was "DMT-Hostile",
,as i presumed, then this one is as well because i've
lost long-term statistics after launching 'DMT' (it did
reboot my ST546v6 right away). I don't know where
this verion came from, i hoped TilHasBB could tell... |
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mlerner
Premium
join:2000-11-25
Nepean, ON
·Rogers Hi-Speed
·TekSavvy Solutions..
·Bell Sympatico
| said by Bicephale :Hi, If the previous FirmWare realease was "DMT-Hostile", ,as i presumed, then this one is as well because i've lost long-term statistics after launching 'DMT' (it did reboot my ST546v6 right away). I don't know where this verion came from, i hoped TilHasBB could tell... You should try swapping out your 546 for another one because I still don't have that issue.
--
"If bullshit was money this guy would be richer that Bill Gates." - quote by olebiker on Mirko Bibic |
|
Bicephale
join:2005-09-24
·TekSavvy Solutions..
| Hi MLerner,
An elementary thing to do before i even consider
some HardWare failure would be to revert to the
previous FirmWare versions as these didn't cause
the ST546v6 to reboot. If 'DMT' still reboots the
device then i'll know either its Flash memory got
corrupted beyond normal repair or the HardWare
happens to be defective. My other Thomson STs
(516) are using FirmWares which i must evaluate
before i can even start to think of installing the
latest FirmWares and i won't do that until i found
copies of those pre-installed FirmWares, in order
to be able to re-install them later if i need to... |
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