 SnickerdoPremium
join:2001-02-28
Niagara Falls, ON | reply to Feets
Re: So, who buying an iphone? said by Feets:Considering the industry as a whole has about the shittiest service and support out of the entire category of service companies, that's really saying something. The stuff AT&T pulls on their customers, and in turn pulls on us, is beyond asinine. I'm obviously not able to go into detail, but needless to say calling in to Rogers and speaking with someone there is an outright pleasurable experience compared to the morons* I get to deal with at AT&T.
* now, not everyone at AT&T are morons. Their Tier 2 support is done in Canada for the most part, and there is a distinct quality difference between the obviously-American reps and the ones handled in Canada. It's gotten to the point that, on many occasions, I refuse to deal with anyone unless they're located in Canada. It makes -that- big of a difference. |
