joepwpb
Premium
join:2000-12-15
West Palm Beach, FL
| reply to jarschmi
Re: [Other] JoiPhone Thread
James,
This thread is a good idea since there has not been a lot of activity about JoiPhone lately. I am looking forward to some of the responses.
As you know, I cancelled my JoiPhone service due to a porting issue. After 23 days of the "we submitted' and "there's nothing we can do" lines I had enough. It wasn't until I got an email from Global Crossing stating that they never received a request to port my number that my decision was made and it was final. I confirmed my decision after a road trip to their "corporate headquarters" which turned out to be a UPS store.
In the beginning I had problems with their SPA-2100 adapter behind the router. After much wrangling they agreed to replace the ATA with the 2102, but I never got a chance to use it because I cancelled while it was enroute. Yes, I had very positive experiences with Tech Support (Adam & Marco) and in my opinion, JoiPhone remains the best all around deal considering what they offer, at the price they charge, with the best Terms of Service. I wish I could have stayed.
I am with Nuvio at this time but I may consider JP at some time in the future. I chose Nuvio because the offered the least risk (no contract, no up-front or cancellation fees) for the least amount of money (2 months for the price of 1, $24.99) and claimed to be able to port my number quickly. (I got a porting date within 1 week) At this point I am satisfied to just sit back and wait for the "dust to settle" then see which provider rises to the top.
Joe P |
