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nklb
Premium
join:2000-11-17
Ann Arbor, MI
kudos:2

Doesn't matter what percentage of their userbase is affected

It won't matter to you what the percentage of the userbase affected is if YOU are the one who loses connection because of this.
--
for all your Linux questions


Yauch

join:2005-06-24

That is very true and exactly why I don't care about this issue. If only one out of 10,000 of their customers care deeply about this why would they ever bother to change the policy.



halfband
Premium
join:2002-06-01
Huntsville, AL
Reviews:
·Comcast

The very small percentage of customers targeted are the ones who are expensive for the company to service. The company would be more than happy if they all became upset with comcast and changed service to a competitors network. This way the competitor gets the small percentage of high maintenance customers and comcast keeps the majority who are mostly profitable.
--
Registered Bandwidth Offender #40812


moonpuppy

join:2000-08-21
Glen Burnie, MD

said by halfband:

The very small percentage of customers targeted are the ones who are expensive for the company to service. The company would be more than happy if they all became upset with comcast and changed service to a competitors network. This way the competitor gets the small percentage of high maintenance customers and comcast keeps the majority who are mostly profitable.
First off, not every area has a similar competitor for HSI service.

Second, when they get rid of the 1% that are downloading too much, then what happens when that doesn't take care of the problem? Boot another 1% and keep booting people until the problem subsides?


AstroBoy

@comcast.net

said by moonpuppy:

said by halfband:

The very small percentage of customers targeted are the ones who are expensive for the company to service. The company would be more than happy if they all became upset with comcast and changed service to a competitors network. This way the competitor gets the small percentage of high maintenance customers and comcast keeps the majority who are mostly profitable.
First off, not every area has a similar competitor for HSI service.

Second, when they get rid of the 1% that are downloading too much, then what happens when that doesn't take care of the problem? Boot another 1% and keep booting people until the problem subsides?
It's not 1%. Only 1% of 1% exceed the limits, or 1 out of 10000.


halfband
Premium
join:2002-06-01
Huntsville, AL
Reviews:
·Comcast

reply to moonpuppy

said by moonpuppy:

First off, not every area has a similar competitor for HSI service.

Second, when they get rid of the 1% that are downloading too much, then what happens when that doesn't take care of the problem? Boot another 1% and keep booting people until the problem subsides?
I did not say it was fair. But from a business viewpoint, it makes sense to prune the user base a bit. You are correct that not everyone has a choice and they could extend it further. But if the telcos did not build out that is not the fault of comcast. And while moving the heavy users to thier competitors makes sense they don't want to take it too far or they will remove profitable customers too.
--
Registered Bandwidth Offender #40812

moonpuppy

join:2000-08-21
Glen Burnie, MD

said by halfband:

I did not say it was fair. But from a business viewpoint, it makes sense to prune the user base a bit. You are correct that not everyone has a choice and they could extend it further. But if the telcos did not build out that is not the fault of comcast. And while moving the heavy users to thier competitors makes sense they don't want to take it too far or they will remove profitable customers too.
It wouldn't be a problem except for the fact that Comcast does not want competition and actively fights against it.

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