TeatherWind
join:2001-08-21
Euless, TX
 ·AT&T U-Verse
| reply to mobbo
Re: Availability
Mobbo - I have it, and their service is far from top tier of service I have ever gotten.
I had DSL & Dish, and I was content with the price and the product.
Now I have their Uverse Data & Video and the data is slow, the set top box is shoddy. I can't VPN in to my work, my data connection keeps dropping, and their RG can be accessed by all of their techs, which can be nice for monitoring.
However, they have disconnected my service in error 4 times. When I called in to get it corrected, I was simply set up for a new install, 2-3 weeks out.
All in all, I am moving in a month, and while I didn't like time warner before, I think that I will pick up their data service, and go back to dish for video. |
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mobbo
join:2005-04-13
Denton, TX
·Verizon FIOS
| I see. That level of service is about par-for-the-course for Charter, too. Charter is the definition of crappy service, but it's the ONLY thing we have here. I want UVerse just to available where I live and, therefore, create some competition. Charter has demonstrated dozens of times (not kidding) how much they don't care about programming and quality of service that they just flat out disregard ALL complaints from my area (Ft. Worth franchise). They know I have only 2 options: Charter or nothing. Having another competitor would be a great benefit at least in our area. |
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TeatherWind
join:2001-08-21
Euless, TX | Does seem to be sad that tends to be the case with most companies anymore. They don't care about the programming, or the consumer for that matter.. |
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boober321
join:2003-07-15
Milwaukee, WI | reply to mobbo
Don't bet on AT&T coming to your area. Unless there are profitable numbers worth coming for, they'll just skip you over. |
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mobbo
join:2005-04-13
Denton, TX
·Verizon FIOS
| Yup. I'm sure it will be 5+ years before our area develops more and becomes profitable enough for a new company to compete here. The area is bad at the moment but many developers are buying these old homes and buildings and turning them into lofts. Plus, Ft. Worth is a launch city for Sprint's WiMax deployent later this year. It might be worth a shot since I don't game anymore. |
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